• Job Description

  Req#: C9328-25-0721?language=en&page=84&sort=publicationDateDesc

  Job summary

  A&E Receptionist

  34.5 hours - 6 months fixed

  The Accident and Emergency Department is seeking an enthusiastic, hardworking and motivated Receptionist to complement our current reception and clerical team.

  Our Accident and Emergency Department is very busy and dynamic with over 300 patients a day attending for treatment.Our team is friendly, motivated and committed to providing a high quality, expert emergency service for the patients we treat. Not only is the efficient running of the reception and the clerical services integral to the patients' journey, it is often the patients and relatives first point of contact in the department.

  Candidates should have worked in a clerical / administration environment and have used a patient administration system. Good communication skills, effective keyboard skills and the ability to organise workload are essential criteria for the post.

  Main duties of the job

  Input and retrieve information from the Trust's Computerised Information Systems

  General office duties including photocopying, faxing, filing and retrieving notes from file or the database

  Photocopying appointments, referral notes, under 5 notes and fracture clinics

  Deal efficiently with incoming and outgoing mail

  Dispose of records in appropriate containers

  Sort and send letters to General Practitioners

  Any other general duties as required

  This job advert will close as soon as sufficient applications have been received

  About us

  Leadership and Improvement Training

  South Tees Hospitals NHS Foundation Trust offers Novice leadership and improvement training to all new staff to the Trust.

  Details

  Date posted

  04 July 2025

  Pay scheme

  Agenda for change

  Band

  Band 2

  Salary

  £24,169 a year Per annum (pro rata)

  Contract

  Fixed term

  Duration

  6 months

  Working pattern

  Part-time

  Reference number

  328-UE-7284914

  Job locations

  The James Cook University Hospital

  Marton Road

  Middlesbrough

  TS4 3BW

  
  

  Job description

  Job responsibilities

  Please see the full job description and person specification document(s) attached for main responsibilities of the role.

  Job description

  Job responsibilities

  Please see the full job description and person specification document(s) attached for main responsibilities of the role.

  Person Specification

  Qualifications

  Essential

  • GCSE's A-C or equivalent qualification or experience
  • NVQ 2 in Business Administration or equivalent experience.

  Desirable

  • Customer Care
  • RSA Audio typing level 2 or above

  Experience

  Essential

  • Reception/Clerical experience

  Knowledge

  Essential

  • Good communication and message taking skills
  • Ability to liaise with the public and professionals
  • Organisational skills and to be able to prioritise workload over busy periods and have the ability to work to tight deadlines in a busy environment.
  • Effective IT Skills

  Desirable

  • Medical Terminology

  Person Specification

  Qualifications

  Essential

  • GCSE's A-C or equivalent qualification or experience
  • NVQ 2 in Business Administration or equivalent experience.

  Desirable

  • Customer Care
  • RSA Audio typing level 2 or above

  Experience

  Essential

  • Reception/Clerical experience

  Knowledge

  Essential

  • Good communication and message taking skills
  • Ability to liaise with the public and professionals
  • Organisational skills and to be able to prioritise workload over busy periods and have the ability to work to tight deadlines in a busy environment.
  • Effective IT Skills

  Desirable

  • Medical Terminology

  Disclosure and Barring Service Check

  This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

  Employer details

  Employer name

  South Tees Hospitals NHS Foundation Trust

  Address

  The James Cook University Hospital

  Marton Road

  Middlesbrough

  TS4 3BW

  
  

  Employer's website

  https://www.southtees.nhs.uk/ (Opens in a new tab)

  Employer details

  Employer name

  South Tees Hospitals NHS Foundation Trust

  Address

  The James Cook University Hospital

  Marton Road

  Middlesbrough

  TS4 3BW

  
  

  Employer's website

  https://www.southtees.nhs.uk/ (Opens in a new tab)

• About the company

  National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.

Notice