• Job Description

  Req#: REF20389P

  Waipapa Taumata Rau | The University of Auckland
  
  The University Health and Counselling Service (UHCS) is a service within Campus Life and helps students to prevent and overcome personal difficulties relating to their physical and mental wellbeing, and in so doing helps them to achieve their full potential at the University.

  Te Whiwhinga mahi | The opportunity
  
  We are currently seeking a Reception Administrator to add to our support services in the University Health and Counselling Support Services Team.

  The purpose of this role is to provide a high standard of customer service in support of the reception and administration functions at UHCS, contributing to continuous improvement and ongoing UHCS development.

  As the successful candidate, you will provide administration support to our busy clinical teams and you will work as part of a team to deliver high-quality reception cover at our busy front desk.

  You will also be comfortable using patient management systems to manage appointments, create invoices and process enrolments and registrations, while also ensuring the smooth running of daily administration support.

  This is a full-time (37.5 hours per week), permanent opportunity.
  The salary range for this role is between $47,000 - $53,000 based on experience.
  For more information, please view the position description.

  He kōrero mōu | About you
  
  Our ideal candidate will bring the following:

  • Experience in customer service, front desk, or administration role
  • Experience of working in a health care setting
  • A current first aid certificate is preferred
  • Experience working under pressure and fast-paced environment
  • Computer literacy and have a good understanding of different computer applications i.e. MS Word, Excel etc.
  • Natural people-person - you will have the ability to communicate with a diverse range of stakeholders.
  • Committed to continuous improvement - you will be able to deliver relevant and timely administrative and reception support to the clinical teams and reception coverage along with ensuring that customer service excellence goals are met.

  Ngā āhuatanga kei a mātou | What we offer
  
  The University of Auckland is New Zealand’s leading university and maintains significant computational, laboratory and analytic facilities. Auckland itself is frequently rated as one of the world’s most liveable cities.
  
  The University is committed to providing an excellent working environment through:

  • Flexible employment practices
  • Up to 6.75% company superannuation scheme
  • A competitive salary with five weeks’ annual leave

  In addition, we also offer career development programmes, discounted car parking, a generous parental leave allowance, childcare and a number of other discounts on internal and external services.

  For more information, please visit Staff Benefits.
  
  Me pēhea te tuku tono | How to apply
  
  Applications must be submitted online, by the closing date of 22 June 2023 to be considered. Please include your cover letter and your CV highlighting how you can meet the skills and experiences detailed above.
  
  Please reach out to Tania Abernethy-Jones, via tania.abernethy-jones@auckland.ac.nz, for a confidential conversation. Please note we are happy to answer your questions but we do not accept applications by email.

  Equity

  The University is committed to meeting its obligations under the Treaty of Waitangi and achieving equity outcomes for staff and students in a safe, inclusive and equitable environment. For further information on services for Māori, Pacific, women, LGBTQITakatāpui+, people with disabilities, parenting support, flexible work and other equity issues go to www.equity.auckland.ac.nz

• About the company

  The University of Auckland is a public research university based in Auckland, New Zealand.

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