NHS
Receptionist / Administrator
This job is now closed
Job Description
- Req#: I9869-2535?language=en&page=1574&sort=publicationDateDesc
- Educated to GCSE level or equivalent in three subjects including English and Mathematics Grade A-D or equivalent experience to demonstrate good numeracy or literacy skills.
- NVQ Level 2 in customer care/admin
- or equivalent.
- Experience of working within the NHS.
- IT skills in the use of Microsoft products (Word, Excel etc).
- Experience of Systm One / Emis.
- Educated to GCSE level or equivalent in three subjects including English and Mathematics Grade A-D or equivalent experience to demonstrate good numeracy or literacy skills.
- NVQ Level 2 in customer care/admin
- or equivalent.
- Experience of working within the NHS.
- IT skills in the use of Microsoft products (Word, Excel etc).
- Experience of Systm One / Emis.
Job summary
The post will involve working as part of a small reception and admin team to provide a combination of reception work and general practice administration. Excellent customer service skills, good telephone manner and strict confidentiality are essential. Experience of working as a receptionist and administrator in a GP practice setting is preferred.
1 post at 37.5 hours per week
1 post at 25 hours per week
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Main duties of the job
Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way
Offer general assistance to the practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone
Facilitate effective communication between patients, members of the primary health care team, secondary care and other associated healthcare agencies
About us
This is an excellent opportunity to join an established team, at a friendly, high achieving and forward thinking semi-rural practice, based in the village of Burnopfield. Our practice is in a unique location near to Gibside, bordering both Gateshead and Durham.
Date posted
22 February 2024
Pay scheme
Other
Salary
Depending on experience AfC Grade 2 - £22,383 pro rata
Contract
Permanent
Working pattern
Full-time, Part-time, Job share
Reference number
I9869-2535
Job locations
The Cedars Medical Practice
Cedar Crescent
Burnopfield
Newcastle Upon Tyne
NE16 6HU
Job descriptionJob description
Job responsibilities
The purpose of the role is to:
Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way
Offer general assistance to the practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone
Facilitate effective communication between patients, members of the primary health care team, secondary care and other associated healthcare agencies
Please see the attached Job Description in Supporting Documents for more information.
Job responsibilities
The purpose of the role is to:
Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way
Offer general assistance to the practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone
Facilitate effective communication between patients, members of the primary health care team, secondary care and other associated healthcare agencies
Please see the attached Job Description in Supporting Documents for more information.
Person SpecificationPerson Specification
Qualifications
Essential
Desirable
Experience
Essential
Desirable
Qualifications
Essential
Desirable
Experience
Essential
Desirable
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
NHS North Of England Commissioning Support Unit
Address
The Cedars Medical Practice
Cedar Crescent
Burnopfield
Newcastle Upon Tyne
NE16 6HU
Employer's website
Employer details
Employer name
NHS North Of England Commissioning Support Unit
Address
The Cedars Medical Practice
Cedar Crescent
Burnopfield
Newcastle Upon Tyne
NE16 6HU
Employer's website
About the company
National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.