• Job Description

  Req#: C9287-25-1084?language=en&page=70&sort=publicationDateDesc

  Job summary

  We are looking to recruit a Receptionist to support the Axess Sexual Health service in Liverpool.

  The service currently works across 3 sites:

  • Royal Liverpool Hospital
  • The Beat, Liverpool City Centre
  • South Liverpool Treatment Centre, Garston and,
  • Aintree Hospital, in the near future

  The clinics in the Royal Liverpool Hospital and The Beat will be integrating and moving to a new city centre location in the next 12 months and a new clinic will be opening on the Aintree Hospital campus.

  Specialist clinics targeting young people, Trans people and those affected by drug and alcohol use are also being developed alongside a new clinical outreach service.

  This is a very exciting time for sexual health services in Liverpool with a number of innovations to be implemented alongside these developments with the aim of providing world class services.

  Our ideal candidate will have experience of using Electronic Patient Record Systems, supporting basic patient triage and excellent customer service skills.

  The successful candidate will be working across the city centre and Garston sites. Clinics are open Monday - Saturday up to 7pm at night so you will be working a combination of 8:30 - 16:30, 10:30-18:30 and 11:00 - 19:00 according to the needs of the service.

  Main duties of the job

  Our ideal candidate will have experience of using Electronic Patient Record Systems, supporting basic patient triage and excellent customer service skills.

  The successful candidate will be working across the city centre and Garston sites. Clinics are open Monday - Saturday up to 7pm at night so you will be working a combination of 8:30 - 16:30, 10:30-18:30 and 11:00 - 19:00 shifts according to the needs of the service.

  About us

  Liverpool University Hospitals NHS Foundation Trust comprises Aintree University Hospital, Broadgreen Hospital & Royal Liverpool University Hospital.

  We are part of NHS University Hospitals of Liverpool Group, formed on 1 Nov 2024 from the coming together of LUHFT and Liverpool Women's NHS Foundation Trust. The Group was born from a shared aim to improve the care we provide our patients.

  UHLG is one of the largest employers in the region, with over 16,800 colleagues dedicated to caring for our communities - from birth and beyond.

  For the 630,000 people across Merseyside, we are their local NHS. We provide general and emergency hospital care, alongside highly specialised regional services for more than two million people in the North West.

  Aintree University Hospitalis the single receiving site for adult major trauma patients in Cheshire and Merseyside and hosts a number of regional services including an award-winning stroke facility.Broadgreen Hospitalis home to elective surgical, diagnostic and treatment services, together with specialist patient rehabilitation.Liverpool Women's Hospitalspecialises in the health of women and babies, delivering over 7,200 babies in the UK's largest single site maternity hospital each year. TheRoyal Liverpool University Hospitalis the largest hospital in the country to provide inpatients with 100% single bedrooms and focuses on complex planned care and specialist services.

  For roles at Liverpool Women's, visit theircareers page.

  Details

  Date posted

  04 July 2025

  Pay scheme

  Agenda for change

  Band

  Band 2

  Salary

  £24,169 a year per annum, pro rata

  Contract

  Permanent

  Working pattern

  Part-time

  Reference number

  287-RMED-169-25

  Job locations

  Axess Sexual Health Liverpool

  David Lewis Street

  Liverpool

  L1 4AP

  
  

  Job description

  Job responsibilities

  Working on reception desks across the city, checking patients into the system for their appointments and telephone triage.

  Please see job description for further information

  Job description

  Job responsibilities

  Working on reception desks across the city, checking patients into the system for their appointments and telephone triage.

  Please see job description for further information

  Person Specification

  Qualifications

  Essential

  • GCSE or NVQ2 or equivalent experience
  • IT literate

  Experience

  Desirable

  • Proven knowledge of word processing, spreadsheet and email software

  Skills

  Essential

  • Effective communication and interpersonal skills
  • Ability to work effectively within teams
  • Ability to work in a confidential and sensitive manner
  • Ability to plan, prioritise and schedule work

  Other

  Essential

  • Self-motivated
  • Able to work on own initiative
  • Able to work with attention to detail

  Person Specification

  Qualifications

  Essential

  • GCSE or NVQ2 or equivalent experience
  • IT literate

  Experience

  Desirable

  • Proven knowledge of word processing, spreadsheet and email software

  Skills

  Essential

  • Effective communication and interpersonal skills
  • Ability to work effectively within teams
  • Ability to work in a confidential and sensitive manner
  • Ability to plan, prioritise and schedule work

  Other

  Essential

  • Self-motivated
  • Able to work on own initiative
  • Able to work with attention to detail

  Disclosure and Barring Service Check

  This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

  Certificate of Sponsorship

  Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

  From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

  Additional information

  Disclosure and Barring Service Check

  This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

  Certificate of Sponsorship

  Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

  From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

  Employer details

  Employer name

  Liverpool University Hospitals NHS Foundation Trust

  Address

  Axess Sexual Health Liverpool

  David Lewis Street

  Liverpool

  L1 4AP

  
  

  Employer's website

  https://www.liverpoolft.nhs.uk/ (Opens in a new tab)

  Employer details

  Employer name

  Liverpool University Hospitals NHS Foundation Trust

  Address

  Axess Sexual Health Liverpool

  David Lewis Street

  Liverpool

  L1 4AP

  
  

  Employer's website

  https://www.liverpoolft.nhs.uk/ (Opens in a new tab)

• About the company

  National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.

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