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Job Description
- Req#: L0034-25-1529?language=en&page=993&sort=publicationDateDesc
- Answering the telephone and responding to enquiries at reception, redirecting calls to relevant staff and recording messages accordingly.
- Completingreception-related administration,maintainingdatabases,and providing administrativeassistanceas required by the General Manager.
- Maintainingthe general tidiness of the reception area, liaising with Housekeeping to ensure standards aremaintained.
- Have excellent communication skills both verbal and written.
- Be confident in using computers.
- Have a positive,friendly,and welcoming attitude.
- Havepreviousexposure to problem-solving and client complaints.
- ADBS Disclosure check, the cost of which will be met by Avery Healthcare.
- Proof of eligibility to work in the UK.
- Answering the telephone and responding to enquiries at reception, redirecting calls to relevant staff and recording messages accordingly.
- Completingreception-related administration,maintainingdatabases,and providing administrativeassistanceas required by the General Manager.
- Maintainingthe general tidiness of the reception area, liaising with Housekeeping to ensure standards aremaintained.
- Have excellent communication skills both verbal and written.
- Be confident in using computers.
- Have a positive,friendly,and welcoming attitude.
- Havepreviousexposure to problem-solving and client complaints.
- ADBS Disclosure check, the cost of which will be met by Avery Healthcare.
- Proof of eligibility to work in the UK.
- To be successful in this role, you will need excellent communication skills, both verbal and written, be confident in using computers, have a positive, friendly, and welcoming attitude, and have previous exposure to problem-solving and client complaints.
- To be successful in this role, you will need excellent communication skills, both verbal and written, be confident in using computers, have a positive, friendly, and welcoming attitude, and have previous exposure to problem-solving and client complaints.
Job summary
This is a temporary Receptionist role at Avery Healthcare, a leading provider of luxury elderly care homes in the UK. The role involves providing professional, high-quality customer service as the first point of contact within the home, as well as a range of administrative services.
Main duties of the job
As a Receptionist, your focus will be to offer professional, high-quality customer service as the first point of contact within the home, as well as provide a range of administrative services. Other responsibilities will include answering the telephone and responding to enquiries at reception, redirecting calls to relevant staff and recording messages accordingly, completing reception-related administration, maintaining databases, and providing administrative assistance as required by the General Manager, and maintaining the general tidiness of the reception area, liaising with Housekeeping to ensure standards are maintained.
About us
Avery Healthcare is one of the UK's largest providers of luxury elderly care homes. With over 100 homes across the country, Avery is passionate about creating meaningful experiences for their residents and employees alike. They offer exceptional care and a supportive, inspiring environment where employees feel valued and empowered every day.
Details
Date posted
23 April 2025
Pay scheme
Other
Salary
£13.20 an hour
Contract
Bank
Working pattern
Flexible working
Reference number
1288693256
Job locations
Avery Healthcare
London
NW8 0HJ
Job descriptionJob description
Job responsibilities
Package Description: At Avery Healthcare, we are all about supporting the people who care for our residents. We know how hard our teams work, and were here to celebrate and support you every step of the way.When you join us, youll be making a positive impact on residents lives every day your compassion and dedication truly make a difference. Were committed to helping you grow in a caring, supportive environment, with opportunities to learn and develop throughout your career. And as part of our close-knit team, youll experience a culture that values respect, compassion, and a shared commitment to exceptional care.Were now looking for a warm, enthusiastic, and dedicated individual to join our award-winning team as a Receptionist. If this sounds like the place for you, wed love to hear from you!
ABOUT THE ROLE
Your focus as a receptionist will be to offer professional, high-quality customer service as the first point of contact within the home, as well as provide a range of administrative services.
Other responsibilitieswillinclude:
ABOUT YOU
To be successful in your application, you will live our values of caring, supportive, honest, respectful and accountable in all that you do.
Our ideal candidatemust:
ABOUT AVERY
At Avery, were not just one of the UKs largest providers of luxury elderly care homes were a place where people love to work. We believe that the later years of life should be as enriching as any other, and were passionate about creating meaningful experiences for our residents and our team alike. With our vision of "creating meaningful lives together," we proudly offer exceptional care across our growing network of over 100 homes, building a supportive and inspiring environment where employees feel valued and empowered every day. Join us and see why Avery is the preferred choice for residents and team members alike.
Please note this role will require:
This advert may be withdrawn prior to the advertised deadline depending on the volume of applications received and business needs.
Job responsibilities
Package Description: At Avery Healthcare, we are all about supporting the people who care for our residents. We know how hard our teams work, and were here to celebrate and support you every step of the way.When you join us, youll be making a positive impact on residents lives every day your compassion and dedication truly make a difference. Were committed to helping you grow in a caring, supportive environment, with opportunities to learn and develop throughout your career. And as part of our close-knit team, youll experience a culture that values respect, compassion, and a shared commitment to exceptional care.Were now looking for a warm, enthusiastic, and dedicated individual to join our award-winning team as a Receptionist. If this sounds like the place for you, wed love to hear from you!
ABOUT THE ROLE
Your focus as a receptionist will be to offer professional, high-quality customer service as the first point of contact within the home, as well as provide a range of administrative services.
Other responsibilitieswillinclude:
ABOUT YOU
To be successful in your application, you will live our values of caring, supportive, honest, respectful and accountable in all that you do.
Our ideal candidatemust:
ABOUT AVERY
At Avery, were not just one of the UKs largest providers of luxury elderly care homes were a place where people love to work. We believe that the later years of life should be as enriching as any other, and were passionate about creating meaningful experiences for our residents and our team alike. With our vision of "creating meaningful lives together," we proudly offer exceptional care across our growing network of over 100 homes, building a supportive and inspiring environment where employees feel valued and empowered every day. Join us and see why Avery is the preferred choice for residents and team members alike.
Please note this role will require:
This advert may be withdrawn prior to the advertised deadline depending on the volume of applications received and business needs.
Person SpecificationPerson Specification
Qualifications
Essential
Qualifications
Essential
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Avery Healthcare Group Ltd.
Address
Avery Healthcare
London
NW8 0HJ
Employer's website
Employer details
Employer name
Avery Healthcare Group Ltd.
Address
Avery Healthcare
London
NW8 0HJ
Employer's website
About the company
National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.