• Job Description

  Req#: C9319-24-1576?language=en&page=1041&sort=publicationDateDesc

  Job summary

  Northumbria Healthcare NHS Foundation Trust are seeking to recruit experienced, part-time receptionists |(max 30 hours) to join our team within Child Health Outpatients department at Blyth Community Hospital.

  Main duties of the job

  This is a busy role, involving a wide variety of tasks including meeting and greeting patients and relatives on arrival to the hospital, answering telephoneenquiries, (PAS data entry) and scanning documents.

  About us

  We manage three major locality hospitals at North Tyneside, Wansbeck and Hexham, plus a number of smaller community hospitals and clinics from Tynemouth to Berwick on Tweed, in addition to our state-of-the-art Northumbria Specialist Emergency Care Hospital, the first of its kind in England. We also care for people in their homes and provide services from facilities in local communities such as health centres. We give people greater choice and control over their care to help them to live independently at home and avoid hospital admission where appropriate. High quality patient care is at the heart of everything we do and we strive to ensure every single patient and service user has an exceptional experience with us. We have one of the most extensive patient experience programmes of any trust in England.

  Date posted

  25 November 2024

  Pay scheme

  Agenda for change

  Band

  Band 2

  Salary

  £23,615 a year pro rota per annum

  Contract

  Permanent

  Working pattern

  Full-time, Part-time, Job share, Flexible working

  Reference number

  319-6779749IO

  Job locations

  Blyth Community Hospital

  Thoroton Street

  Blyth

  NE24 1DX

  
  

  Job description

  Job responsibilities

  To provide an efficient receptionist service to unit staff, visitors and patients for the children's outpatients department

  To provide a reception service, acting as first point of contact on the telephone or face to face, for patients, visitors and other healthcareprofessionals.

  To facilitate good communication with other wards and departments involved in patient care or ward/departmental functioning.

  Job description

  Job responsibilities

  To provide an efficient receptionist service to unit staff, visitors and patients for the children's outpatients department

  To provide a reception service, acting as first point of contact on the telephone or face to face, for patients, visitors and other healthcareprofessionals.

  To facilitate good communication with other wards and departments involved in patient care or ward/departmental functioning.

  Person Specification

  Qualifications

  Desirable

  • ECDL
  • NVQ in Customer Care
  • Basic Life Support Skills

  Experience

  Essential

  • Previous experience of office or reception duties
  • Knowledge of Patient Administration systems and systems for accessing pathology and x-ray reports gained as part of induction
  • Knowledge on National Strategic Tracing Service database gained through induction

  Person Specification

  Qualifications

  Desirable

  • ECDL
  • NVQ in Customer Care
  • Basic Life Support Skills

  Experience

  Essential

  • Previous experience of office or reception duties
  • Knowledge of Patient Administration systems and systems for accessing pathology and x-ray reports gained as part of induction
  • Knowledge on National Strategic Tracing Service database gained through induction

  Disclosure and Barring Service Check

  This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

  Certificate of Sponsorship

  Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

  From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

  Additional information

  Disclosure and Barring Service Check

  This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

  Certificate of Sponsorship

  Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

  From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

  Employer details

  Employer name

  Northumbria Healthcare NHS Foundation Trust

  Address

  Blyth Community Hospital

  Thoroton Street

  Blyth

  NE24 1DX

  
  

  Employer's website

  https://www.northumbria.nhs.uk/ (Opens in a new tab)

  Employer details

  Employer name

  Northumbria Healthcare NHS Foundation Trust

  Address

  Blyth Community Hospital

  Thoroton Street

  Blyth

  NE24 1DX

  
  

  Employer's website

  https://www.northumbria.nhs.uk/ (Opens in a new tab)

• About the company

  National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.

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