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Job Description
- Req#: H9040-24-1803?language=en&page=224&sort=publicationDateDesc
- Previous admin experience
- Previous use of WCCIS systems
- Previous experience in a health care setting
- Previous experience in mental health
- Previous admin experience
- Previous use of WCCIS systems
- Previous experience in a health care setting
- Previous experience in mental health
Job summary
An exciting opportunity has arisen for a deidicated and enthusiastic individual to join the South Caerphilly Community Mental Health team. This post is full time and is based at Mill Road in Caerphilly.
Working on the front desk, you will be the essential first point of contact for individuals to our service, either by phone or to the building.
Main duties of the job
The successful candidate will demonstrate excellent organisational and administrative skills with an eye for detail, along with the ability to work and problem solve under pressure. Good keyboard and telephony skills are essential, as is the need to demonstrate a commitment to achieving high quality standards of work and to be able to work flexibly to meet the needs of the service.
It is essential that the successful candidate has excellent time keeping, communication and interpersonal skills as the post holder will be required to liaise with patients and staff as a key member of the team. Training will be provided for the use of hospital information computer systems.
The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.
About us
Aneurin Bevan University Health Board is a multi-award-winning NHS organisation with a passion for caring. The Health Board provides an exceptional workplace where you can feel trusted and valued. Whatever your specialty or stage in your career, we have opportunities for everyone to start, grow and build your career. The health board provides integrated acute, primary and community care serving a population of 650,000 and employing over 16,000 staff.
We offer a fantastic benefits package and extensive training and development opportunities with paid mandatory training, excellent in-house programmes, opportunities to complete recognised qualifications and professional career pathways including a range of management development programmes. We offer flexible working and promote a healthy work life balance, provide occupational health support and an ambitious plan for a Wellbeing Centre of Excellence to support you at work.
Our Clinical Futures strategy continues to enhance and promote care closer to home as well as high quality hospital care when needed. Join us on our journey to pioneer new ways of working and deliver a world-class healthcare service fit for the future.
Date posted
12 September 2024
Pay scheme
Agenda for change
Band
Band 2
Salary
£22,720 a year per annum
Contract
Permanent
Working pattern
Full-time
Reference number
040-AC384-0924
Job locations
The Old School Building
Mill Road
Caerphilly
CF83 3FD
Job descriptionJob description
Job responsibilities
The postholder will be responsible for the day-to-day running of departmental reception, welcoming patients and visitors in an efficient and friendly way. Ensure that procedures for validating patient details are maintained in line with confidentiality, acting as a point of contact and provide a welcoming atmosphere to all visitors to the department.
Job responsibilities
The postholder will be responsible for the day-to-day running of departmental reception, welcoming patients and visitors in an efficient and friendly way. Ensure that procedures for validating patient details are maintained in line with confidentiality, acting as a point of contact and provide a welcoming atmosphere to all visitors to the department.
Person SpecificationPerson Specification
Knowledge
Essential
Desirable
Experience
Essential
Desirable
Knowledge
Essential
Desirable
Experience
Essential
Desirable
Additional informationDisclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
Aneurin Bevan University Health Board
Address
The Old School Building
Mill Road
Caerphilly
CF83 3FD
Employer's website
Employer details
Employer name
Aneurin Bevan University Health Board
Address
The Old School Building
Mill Road
Caerphilly
CF83 3FD
Employer's website
About the company
National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.
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