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Job Description
- Req#: E0177-25-6877?language=en&page=627&sort=publicationDateDesc
- No formal qualifications are required, but you will need a good telephone manner and strong communication skills. You should be professional, caring, courteous, and well-organized to thrive in this role.
- No formal qualifications are required, but you will need a good telephone manner and strong communication skills. You should be professional, caring, courteous, and well-organized to thrive in this role.
Job summary
As a Receptionist at a Barchester care home, you'll provide the warm welcome that helps to make sure every resident and visitor feels at home with us. The role of Receptionist with us is very varied, including answering phone calls, greeting visitors, managing the reception area, and showing prospective residents and their families around. You'll also need to carry out some administrative tasks, like typing, photocopying, and filing.
Main duties of the job
The Receptionist role at Barchester Healthcare's care home in Kettering involves providing a friendly and professional welcome to all visitors, residents, and their families. You'll be the first point of contact for the home, so your communication skills and ability to create a positive environment will be crucial. In addition to greeting people, you'll be responsible for answering phone calls, managing the reception area, and conducting administrative tasks such as typing, photocopying, and filing. A caring and well-organized approach is essential for this role.
About us
Barchester Healthcare is a leading provider of high-quality care homes across the UK. They are committed to creating a warm and welcoming environment for both residents and visitors, with a focus on delivering personalized care and support. As an employer, Barchester offers a competitive salary, a range of benefits, and opportunities for professional development.
Details
Date posted
25 June 2025
Pay scheme
Other
Salary
£12.71 an hour
Contract
Permanent
Working pattern
Full-time, Part-time
Reference number
1331387804
Job locations
Barchester Healthcare
Kettering
NN15 7JZ
Job descriptionJob description
Job responsibilities
ABOUT THE ROLEAs a Receptionist at a Barchester care home, you'll provide the warm welcome that helps to make sure every resident and visitor feels at home with us. As the first point of contact for almost everyone who comes to the home, you'll have a vitally important part to play in creating a positive and friendly environment. The role of Receptionist with us is very varied. You can expect to answer phone calls, greet visitors, manage the reception area and show prospective residents and their families around. We might also need you to carry out some administrative tasks, like typing, photocopying and filing.
Every other weekend required to work,
ABOUT YOUYou'll need to be professional, caring, courteous and well organised to join us as a Receptionist. You'll take a real interest in our residents and go out of your way to make every visitor feel at home. No formal qualifications are required but you will need a good telephone manner and strong communication skills.
REWARDS PACKAGEAs well as a competitive salary, Barchester offers one of the best rewards packages in the care sector. Your generous benefits would include:
Free learning and development Automatic enrolment into our profit share scheme A range of holiday, retail and leisure discounts Unlimited access to our Refer a Friend bonus scheme
If you'd like to use your administration and people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be.
Job responsibilities
ABOUT THE ROLEAs a Receptionist at a Barchester care home, you'll provide the warm welcome that helps to make sure every resident and visitor feels at home with us. As the first point of contact for almost everyone who comes to the home, you'll have a vitally important part to play in creating a positive and friendly environment. The role of Receptionist with us is very varied. You can expect to answer phone calls, greet visitors, manage the reception area and show prospective residents and their families around. We might also need you to carry out some administrative tasks, like typing, photocopying and filing.
Every other weekend required to work,
ABOUT YOUYou'll need to be professional, caring, courteous and well organised to join us as a Receptionist. You'll take a real interest in our residents and go out of your way to make every visitor feel at home. No formal qualifications are required but you will need a good telephone manner and strong communication skills.
REWARDS PACKAGEAs well as a competitive salary, Barchester offers one of the best rewards packages in the care sector. Your generous benefits would include:
Free learning and development Automatic enrolment into our profit share scheme A range of holiday, retail and leisure discounts Unlimited access to our Refer a Friend bonus scheme
If you'd like to use your administration and people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be.
Person SpecificationPerson Specification
Qualifications
Essential
Qualifications
Essential
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Barchester Healthcare
Address
Barchester Healthcare
Kettering
NN15 7JZ
Employer's website
Employer details
Employer name
Barchester Healthcare
Address
Barchester Healthcare
Kettering
NN15 7JZ
Employer's website
About the company
National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.
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