Holzer Health System

Receptionist - Centralized Scheduling (Remote, Hybrid or On-Site)


PayCompetitive
LocationBidwell/Ohio
Employment typeFull-Time

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  • Job Description

      Req#: 13953
      Employer Industry: Healthcare Services

      Why consider this job opportunity:
      - Opportunity for career advancement and growth within the organization
      - Supportive and collaborative work environment
      - Chance to make a positive impact on patient experiences
      - Engage with a high volume of calls, enhancing communication skills
      - Contribute to the efficiency of the revenue cycle in healthcare

      What to Expect (Job Responsibilities):
      - Process a wide range of registration functions related to patient encounters and provider scheduling
      - Accurately handle 60-100 calls per day, ensuring both incoming and outgoing calls are managed effectively
      - Maintain department standard audit error rate and not ready time of 25% or less
      - Schedule appointments for assigned queues while delivering exceptional customer service
      - Adhere to the attendance policy and other operational guidelines

      What is Required (Qualifications):
      - Must possess a high school diploma or equivalent
      - Minimum of 1-2 years of experience in a service-related field
      - Ability to manage a high volume of calls efficiently
      - Strong attention to detail to maintain accuracy in registration processes
      - Excellent communication skills to interact effectively with patients and providers

      How to Stand Out (Preferred Qualifications):
      - Experience in a healthcare environment or with patient scheduling
      - Familiarity with revenue cycle processes and operations
      - Demonstrated ability to work in a fast-paced setting
      - Proficient in using scheduling software or related technology
      - Strong customer service orientation

      #HealthcareServices #PatientCare #CustomerService #CareerOpportunity #HealthcareAdministration

      We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
      We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
  • About the company

      Visit Holzer Health System in Southeastern Ohio for multiple services such as urgent care, primary care, cancer care, assisted living, birth care, gynecology, cardiology, critical care, dentistry, ear, nose, and throat care, eye care, general surgery, ...

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