Holzer Health System
Receptionist - Centralized Scheduling (Remote, Hybrid or On-Site)
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Job Description
- Req#: 14316
Employer Industry: Healthcare Services
Why consider this job opportunity:
- Opportunity for career advancement and growth within the organization
- Work in a dynamic environment with a focus on patient encounters and provider scheduling
- Supportive and collaborative work environment
- Contribute to the accuracy of registration processes related to the revenue cycle
- Engage with a high volume of calls, enhancing customer service skills
What to Expect (Job Responsibilities):
- Process a wide range of registration functions involving multiple programs and policies
- Handle 60-100 incoming and outgoing calls per day
- Maintain department standard audit error rate and not ready time of 25% or less
- Schedule appointments accurately for assigned queues while delivering exceptional customer service
- Adhere to the attendance policy and departmental objectives
What is Required (Qualifications):
- Must have a high school diploma or equivalent
- 1-2 years of experience in a service-related field
- Strong communication skills to effectively handle calls and customer inquiries
- Ability to maintain accuracy in registration processes
- Punctuality and adherence to the attendance policy
How to Stand Out (Preferred Qualifications):
- Experience in a healthcare or patient service environment
- Familiarity with registration processes and revenue cycle management
- Proficiency in handling high call volumes and managing scheduling tasks
#HealthcareServices #CustomerService #CareerOpportunity #DynamicEnvironment #RegistrationProcesses
"We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer."About the company
Visit Holzer Health System in Southeastern Ohio for multiple services such as urgent care, primary care, cancer care, assisted living, birth care, gynecology, cardiology, critical care, dentistry, ear, nose, and throat care, eye care, general surgery, ...
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