• Job Description

  Req#: A1759-24-0001?language=en&page=1117&sort=publicationDateDesc

  Job summary

  Job summary

  We are looking to recruit a receptionist to join our busy, expanding practice. We pride ourselves in delivering excellent patient care and the suitable applicants will have the ability to liaise with patients in a busy reception department.

  Main duties of the job

  Main duties of the job

  The successful candidates will possess excellent communication skills. You will be expected to work on your own initiative and also work well within a team environment. The duties of a GP receptionist will include; booking appointments, handling a large volume of incoming calls/online requests, processing patient queries and general day to day office duties. If you would enjoy this type of role and can work well under pressure please apply. We require committed, flexible people to work 21hrs a week between the hours 8-6.30pm Monday, Wednesday and Friday.

  About us

  Overview of your organisation

  We are a large, growing practice with approx. 11,500 patients. We have 1 GP partners, 4 salaried GP's, 1 long-term locum GP, 3 ANPs, 3 practice nurses and a large administration team. Our mission statement is 'To improve the health, wellbeing and lives of those we care for', we pride ourselves in our care delivery and reputation to our growing community. We offer employees to join the NHS pension scheme and provide an attractive annual leave package.

  Date posted

  23 July 2024

  Pay scheme

  Other

  Salary

  £11.45 an hour

  Contract

  Permanent

  Working pattern

  Part-time

  Reference number

  A1759-24-0001

  Job locations

  Whittle Surgery

  239 Preston Road

  Clayton-le-woods

  Chorley

  Lancashire

  PR6 7PY

  
  

  Job description

  Job responsibilities

  Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way.

  Provide general assistance to the practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone.

  Job responsibilities:

  Administration

  • To have a thorough knowledge of all practice procedures
  • To work in accordance of written protocols

  Reception

  • Receiving patients, consulting with members of practice team
  • Handing completed repeat prescriptions to patient and checking names and address.
  • Collect data as necessary e.g. up to date contact numbers / smoking status etc.

  Appointments

  • Process appointment requests for today/future appointments from patients by telephone and in person.
  • Deal with visits/requests

  Computer

  • Process patients changes of address computer data and medical records
  • Process repeat prescription requests in accordance with practice guidelines

  Other Tasks

  • Clear rooms after surgeries
  • Ensure building security to follow protocol

  Any other tasks allocated by managers

  Job description

  Job responsibilities

  Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way.

  Provide general assistance to the practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone.

  Job responsibilities:

  Administration

  • To have a thorough knowledge of all practice procedures
  • To work in accordance of written protocols

  Reception

  • Receiving patients, consulting with members of practice team
  • Handing completed repeat prescriptions to patient and checking names and address.
  • Collect data as necessary e.g. up to date contact numbers / smoking status etc.

  Appointments

  • Process appointment requests for today/future appointments from patients by telephone and in person.
  • Deal with visits/requests

  Computer

  • Process patients changes of address computer data and medical records
  • Process repeat prescription requests in accordance with practice guidelines

  Other Tasks

  • Clear rooms after surgeries
  • Ensure building security to follow protocol

  Any other tasks allocated by managers

  Person Specification

  Experience

  Essential

  • Essential criteria The appropriate candidate will have a pleasant manner, good organisation skills and can work well within a team.

  Desirable

  • Desirable criteria Previous experience in a similar role is desirable.

  Person Specification

  Experience

  Essential

  • Essential criteria The appropriate candidate will have a pleasant manner, good organisation skills and can work well within a team.

  Desirable

  • Desirable criteria Previous experience in a similar role is desirable.

  Disclosure and Barring Service Check

  This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

  Employer details

  Employer name

  Whittle Surgery

  Address

  Whittle Surgery

  239 Preston Road

  Clayton-le-woods

  Chorley

  Lancashire

  PR6 7PY

  
  

  Employer's website

  https://www.whittlesurgery.co.uk/ (Opens in a new tab)

  Employer details

  Employer name

  Whittle Surgery

  Address

  Whittle Surgery

  239 Preston Road

  Clayton-le-woods

  Chorley

  Lancashire

  PR6 7PY

  
  

  Employer's website

  https://www.whittlesurgery.co.uk/ (Opens in a new tab)

• About the company

  National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.

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