• Job Description

  Req#: H9100-25-0811?language=en&page=268&sort=publicationDateDesc

  Job summary

  This is an exciting opportunity for a Band 2 Receptionist/Clerical Officer to join the Community Mental Health Team at Brynmair Clinic, Llanelli.

  We are looking fo an enthusiastic person with excellent interpersonal skills, strong organisation abilities and a desire to support our team and our leaders in everything we do.

  Main duties of the job

  An understanding of confidentiality is essential and an enthusiastic attitude and willingness to learn is also very important.

  The successful individual will need to be a team player with good verbal and written communication skills. Previous office administration experience is desirable and a good knowledge of IT systems (Microsoft Office packages and databases etc) is essential.

  The applicants will be required to have a flexible approach towards the needs of the service and be able to travel between sites in a timely manner in line with the Transformation of Mental Health 7 day working.

  About us

  Hywel Dda University Health Board plans and provides NHS healthcare services for people living in Carmarthenshire, Ceredigion, Pembrokeshire, and bordering counties.

  We have over 13,000 staff and together we provide primary, community, in-hospital, mental health and learning disabilities services.

  We work in partnership with the three local authorities, as well as public, private and third sector colleagues, including our valued team of volunteers.

  Our services are provided in:

  o Four main hospitals: Bronglais Hospital in Aberystwyth; Glangwili Hospital in Carmarthen; Prince Philip Hospital in Llanelli; and Withybush Hospital in Haverfordwesto Five community hospitals: Amman Valley and Llandovery hospitals in Carmarthenshire; Tregaron Hospital in Ceredigion; and Tenby and South Pembrokeshire hospitals in Pembrokeshireo Two integrated care centres: Aberaeron and Cardigan in Ceredigion, and several other community settingso 47 general practices (six of which are health board managed practices); dental practices (including four orthodontic); 97 community pharmacies; 43 general ophthalmic practices; and 8 ophthalmic domiciliary providerso Numerous mental health and learning disabilities services

  Details

  Date posted

  02 July 2025

  Pay scheme

  Agenda for change

  Band

  Band 2

  Salary

  £23,970 a year per annum (pro rata if part time)

  Contract

  Permanent

  Working pattern

  Full-time, Job share

  Reference number

  100-AC179-0725

  Job locations

  Brynmair Clinic

  11 Goring Road

  Llanelli

  SA15 3HF

  
  

  Job description

  Job responsibilities

  You will be able to find a full job description and person specification attached within the supporting documents.

  The Health Board is committed to supporting its staff to fully embrace the need for bilingualism thereby enhancing patient and service user experiences. In our commitment to increase the number of staff who are able to communicate in Welsh with patients and professionals, we welcome applications from Welsh speakers.

  The ability to communicate in Welsh is desirable for this post. If you do not meet the Welsh Language requirements specified, the Health Board offers a variety of learning options and staff support to help you meet these minimal desirable requirements during the course of your employment.

  Interviews will be held on 24/07/2025

  Job description

  Job responsibilities

  You will be able to find a full job description and person specification attached within the supporting documents.

  The Health Board is committed to supporting its staff to fully embrace the need for bilingualism thereby enhancing patient and service user experiences. In our commitment to increase the number of staff who are able to communicate in Welsh with patients and professionals, we welcome applications from Welsh speakers.

  The ability to communicate in Welsh is desirable for this post. If you do not meet the Welsh Language requirements specified, the Health Board offers a variety of learning options and staff support to help you meet these minimal desirable requirements during the course of your employment.

  Interviews will be held on 24/07/2025

  Person Specification

  Qualifications and Knowledge

  Essential

  • Level 2 qualification e.g. NVQ's or equivalent
  • Numeracy and Literacy Skills
  • A good knowledge of IT

  Desirable

  • ECDL or equivalent experience and or qualifications

  Experience

  Essential

  • Experience with using IT systems

  Desirable

  • Previous Office administration experience

  Language Skills

  Desirable

  • Welsh Speaker (Level 1)

  Person Specification

  Qualifications and Knowledge

  Essential

  • Level 2 qualification e.g. NVQ's or equivalent
  • Numeracy and Literacy Skills
  • A good knowledge of IT

  Desirable

  • ECDL or equivalent experience and or qualifications

  Experience

  Essential

  • Experience with using IT systems

  Desirable

  • Previous Office administration experience

  Language Skills

  Desirable

  • Welsh Speaker (Level 1)

  Disclosure and Barring Service Check

  This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

  Certificate of Sponsorship

  Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

  From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

  Additional information

  Disclosure and Barring Service Check

  This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

  Certificate of Sponsorship

  Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

  From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

  Employer details

  Employer name

  Hywel Dda University Health Board

  Address

  Brynmair Clinic

  11 Goring Road

  Llanelli

  SA15 3HF

  
  

  Employer's website

  https://hduhb.nhs.wales/ (Opens in a new tab)

  Employer details

  Employer name

  Hywel Dda University Health Board

  Address

  Brynmair Clinic

  11 Goring Road

  Llanelli

  SA15 3HF

  
  

  Employer's website

  https://hduhb.nhs.wales/ (Opens in a new tab)

• About the company

  National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.

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