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Job Description
- Req#: C9842-25-0190?language=en&page=269&sort=publicationDateDesc
- oGood standard of general education including English GCSE or equivalent
- oPrevious customer experience
- oWorking Knowledge of IT systems and software packages
- oExcellent communication and interpersonal skills
- oGood organisational and prioritisation skills.
- oAbility to maintain confidentiality at all times
- oFriendly and approachable
- oPolite and helpful manner
- oGood standard of general education including English GCSE or equivalent
- oPrevious customer experience
- oWorking Knowledge of IT systems and software packages
- oExcellent communication and interpersonal skills
- oGood organisational and prioritisation skills.
- oAbility to maintain confidentiality at all times
- oFriendly and approachable
- oPolite and helpful manner
Job summary
Come and join our team working for Community First at Perth House Assessment Hub.
Community First provides short term support to help people regain independence in their own homes following a period of ill health or hospital admission. For those unable to return directly home from hospital may have a short stay in Perth House where we support in re-enabling to regain independence to return home.
The reception position will work as part of a friendly team in the reception office based at our Assessment Hub Perth House. You will be the face of our service for all visitors to the establishment during the evening hours.
You will have great communication skills, and should be a keen team player with a friendly, positive and sensible approach to work in our ever changing, fast paced environment.
Main duties of the job
You will meet and greet our visitors. Deal with telephone call enquiries and face to face enquiries sensitively, confidently and in professional manner.
You will have the ability to work with a number of IT systems and software, cover a range of general office duties and prioritise your work.
Working as part of a team you will have excellent communication skills, with a 'can do' ethos working in a busy environment.
About us
The Purpose and Activities of DCHS?
Our purpose is to provide community health services to a patient population of over one million people in Derbyshire and Derby, as part of Joined Up Care Derbyshire.
We employ around 4,200 substantive staff, caring for patients in 11 community hospitals and more than 30 health centres, as well as in clinics, GP practices, schools, care homes and, increasingly, in people's own homes and via virtual consultations.
Date posted
15 April 2025
Pay scheme
Agenda for change
Band
Band 2
Salary
£24,169 a year pa pro rata
Contract
Permanent
Working pattern
Part-time
Reference number
842-DCI-5652-25
Job locations
Perth House
Athlone Close
Derby
DE21 4BP
Job descriptionJob description
Job responsibilities
PLEASE NOTE: Please see attached Job Description and Person Specification. To apply, please click APPLY FOR THIS JOB - this link will take you to the TRAC Recruitment Site. You will need to register if you do not already have an account
Job responsibilities
PLEASE NOTE: Please see attached Job Description and Person Specification. To apply, please click APPLY FOR THIS JOB - this link will take you to the TRAC Recruitment Site. You will need to register if you do not already have an account
Person SpecificationPerson Specification
Qualifications
Essential
Experience
Essential
Personal Qualities
Essential
Qualifications
Essential
Experience
Essential
Personal Qualities
Essential
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Derbyshire Community Health Services NHSFT
Address
Perth House
Athlone Close
Derby
DE21 4BP
Employer's website
Employer details
Employer name
Derbyshire Community Health Services NHSFT
Address
Perth House
Athlone Close
Derby
DE21 4BP
Employer's website
About the company
National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.