• Job Description

  Req#: 23212056

  Front Desk

  Are you seeking to grow your skills with endless career opportunities?, work beside teammates that feel like family?, experience working for an employer that puts your wellbeing at the heart of everything it does?, enjoy monthly celebrations, treats and recognition? and make a difference in the local community? Then Delta Hotels by Marriott Forest of Arden Country Club is the place for you!

  Explore our very big world

  As a world-class leader in the travel industry, there’s no better place than Marriott International to make your mark. Joining us, you’ll get to entertain and meet people from all over the world as you build your experience. You’ll find a place where your personality and ideas are appreciated just as much as the work you do. And you’ll grow through opportunities to explore the business, opening yourself to various career options. If you have the natural ability to communicate and enjoy working with others, we welcome you to join our global family.

  The impact you’ll make

  First impressions are everything. And you’ll set the tone for every guest’s stay. With a genuinely warm welcome, you’ll be ready with answers to any questions and happy to offer information about hotel services, facilities and the local area. Anything to help make their visit that bit more special. And, creating the smoothest check-out experience, you’ll make sure they leave us happy too.

  What you’ll do

  Process guest check-ins, assigning rooms and activating room keys

  Co-ordinate with Housekeeping to track readiness of rooms for check-in and report any guest concerns

  Answer, respond to and process all guest calls, messages, questions or concerns

  Give guests information and directions regarding property and local areas of interest

  Process check-outs and resolving any disputed charges

  Process payments and room charges

  Confirm reservations and cancellations, running daily reports on the number of arrivals and departures

  What we’re looking for

  A warm, people-oriented demeanor

  A team-first attitude

  Positive outlook and outgoing personality

  Flexibility, problem-solving skills and multi-tasking ability

  Perks you deserve

  We’ll support you in and out of the workplace by offering:

  Health & Wellbeing - complimentary Leisure Club Membership & discounted Golf Rates because your wellbeing is important

  Meals - Tasty and Varied Meals in our Associate Dining Facility

  Uniform & dry-cleaning service

  Discounts - Enrolment in Perks at Work - Access to unlimited deals from retailers to restaurants, cinema’s and more

  Travel - Discounted Hotel Accommodation Worldwide for you and your Friends & Family, 20% F&B Discount, 30% Retail Discount & 20% Spa Discount in Marriott Hotels Worldwide

  Holidays - 20 days holiday plus 8 Bank Holidays increasing with service

  Pay - Annual Performance Related Pay Review

  Health - Cycle to work scheme

  Pension & Life Assurance

  Flexibility – do you need flexibility in your life, talk to us as we know worklife balance is important

  Take Care Access to our Take Care Emotional Wellbeing Resources & Associate Assistance Service

  Develop and Grow - Comprehensive Training and Development programs

  Career - career progression opportunities are endless as the #1 leader in hospitality worldwide

  Celebrate - Awards and Recognition Celebrations

  Events - Monthly Calendar of Associate Focused & Fun Events

  With this role you will be working 40 hours per week over 5 days, including weekends on a mixture of early and late shifts - do you need flexibility in your life? We are happy to discuss this with you!

  Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability, age and veteran status, or any other basis covered under applicable law.

• About the company

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