• Job Description

  Req#: C9354-25-0479?language=en&page=924&sort=publicationDateDesc

  Job summary

  Full Time Band 2 Administration Assistant

  Lewes and Havens Assessment and Treatment Service

  An exciting opportunity has arisen in the High Weald, Lewes and Havens Assessment and Treatment Service for 1 full time Band 2 Administration Assistant based at Hill Rise, Newhaven. We are looking for a well-organized, efficient administrator to be an effective member of the team.

  Preferably you will have experience in a medical setting or administration experience elsewhere. You will have good communication, organisational and time management skills. An ability to prioritise effectively in a busy environment is essential and well as having a flexible approach. The main duties of the role include filing clerk duties alongside undertaking reception responsibilities and general administration tasks.

  You must be proficient in the use of Microsoft Office including 'Outlook' and 'Word'. Experience in the use of databases is desirable as well as running and maintaining a complex filing system.

  Hours: 37.5 Monday - Friday 8.30am to 5pm.

  For an informal discussion please contact Sammie Williams. sammie.williams@nhs.net

  Main duties of the job

  Reception Duties

  Working shifts on the out-patient reception desk.

  Answering telephone calls, taking messages and passing on accurate information to the relevant members of staff.

  Deal with room bookings sent to the Outlook inbox and keep staff updated with their booking requests.

  Meet and greet service users, visitors and staff into the out-patient unit. Ensure that the person they are visiting is contacted regarding their arrival.

  Promote a positive image of the department by checking that notices and leaflets are up to date and well presented.

  Ensuring the reception area and clinic rooms are tidy and secure at the end of each working day.

  Opening the daily incoming post and passing to relevant person.

  Preparing prescription requests for reception supervisor.

  About us

  As a mental health trust, Sussex Partnership places a huge focus on the wellbeing of our staff, as well as ensuring our reward packages reflect the immensely important work they do.

  Your benefits:

  • Access to a host of discount schemes including Blue Light Card!
  • Generous holiday entitlement (starting at 27 days + 8 bank holidays)
  • Excellent NHS Pension
  • Discounted gym memberships
  • A position within a trust rated as 'Outstanding' for caring and 'Good' overall by the CQC
  • Access to full psychological support via our internal wellbeing team

  Excellent supervision programmes, with ongoing opportunities for training and development

  Details

  Date posted

  08 May 2025

  Pay scheme

  Agenda for change

  Band

  Band 2

  Salary

  £23,615 a year per annum

  Contract

  Permanent

  Working pattern

  Full-time

  Reference number

  354-AE-21108-A

  Job locations

  Hillrise.

  Church Hill,

  Newhaven, East Sussex,

  BN9 9HH

  
  

  Job description

  Job responsibilities

  Administration Tasks

  Dealing with routine enquiries in a pleasant and helpful manner, communicating relevant information and referring to others as appropriate.

  Ensure that general office supplies are monitored especially with regards to the patient filing system.

  Ensure that all complaints, comments and suggestions are dealt with appropriately by timely reporting to supervisor.

  Job description

  Job responsibilities

  Administration Tasks

  Dealing with routine enquiries in a pleasant and helpful manner, communicating relevant information and referring to others as appropriate.

  Ensure that general office supplies are monitored especially with regards to the patient filing system.

  Ensure that all complaints, comments and suggestions are dealt with appropriately by timely reporting to supervisor.

  Person Specification

  Qualifications

  Essential

  • NVQ2 or equivalent or GCSE at Grade C or above in English and Maths

  Knowledge/Experience

  Essential

  • Previous experience of working in an administrative environment using computerised data systems.
  • Understanding of Data Protection Act.
  • Experience of working in a customer service environment particularly reception.

  Person Specification

  Qualifications

  Essential

  • NVQ2 or equivalent or GCSE at Grade C or above in English and Maths

  Knowledge/Experience

  Essential

  • Previous experience of working in an administrative environment using computerised data systems.
  • Understanding of Data Protection Act.
  • Experience of working in a customer service environment particularly reception.

  Disclosure and Barring Service Check

  This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

  Employer details

  Employer name

  Sussex Partnership NHS Foundation Trust

  Address

  Hillrise.

  Church Hill,

  Newhaven, East Sussex,

  BN9 9HH

  
  

  Employer's website

  https://www.sussexpartnership.nhs.uk/ (Opens in a new tab)

  Employer details

  Employer name

  Sussex Partnership NHS Foundation Trust

  Address

  Hillrise.

  Church Hill,

  Newhaven, East Sussex,

  BN9 9HH

  
  

  Employer's website

  https://www.sussexpartnership.nhs.uk/ (Opens in a new tab)

• About the company

  National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.

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