• Job Description

  Req#: 563270

  Job Description:

  An organized and friendly “first contact” for a busy international flight school. Responsible for managing the front desk by answering incoming calls, assisting customers and guests, performing a variety of clerical tasks, offering administrative support across the organization, and ensuring exceptional customer care.

  Job Duties:

  • Answer and direct incoming calls
  • Welcome and assist visitors, customers, and vendors.
  • Inform of testing center arrivals and other guests
  • Sort and distribute mail and packages for staff and students
  • Receive payments, distribute checks, and invoice customers as needed
  • Create and help out with PowerPoint presentations for company announcement screens
  • Make announcements regarding monthly events and help with creating posters (if needed)
  • Clean briefing room whiteboards and stock supplies as needed
  • Process fuel records and update fuel surcharges
  • Collect cash/check payments
  • Oversee company printers, phone equipment and plants
  • Schedule rooms on Flight Schedule Pro
  • Maintain reception and lobby area for cleanliness
  • Report facility maintenance and IT requests to the appropriate departments
  • Help Student Services with documents scanning, saving and other tasks
  • Other duties as assigned

  Required Skills/Experience:

  • Ability to work in a multi-cultural environment
  • 3+ years of reception/administrative experience in a fast-paced environment
  • Strong organizational, interpersonal, verbal and written communication skills
  • Effective at managing multiple priorities in a fast-paced environment
  • Customer service driven
  • Ability to handle, organize and prioritize multiple requests within tight deadlines
  • Pleasant and professional demeanor
  • Ability to work independently and in a team environment

  Benefits Offered:

  • Affordable health care benefits
  • Company 401(k) with match
  • PTO (20 days in first 2 years, 25 days after 2 years, 30 days after 5 years)
  • 2-week Sabbatical after 5 years
  • Discounted flight training
  • Employee recognition program

  Hillsboro Aero Academy is an Equal Opportunity Employer. This position will remain open until filled.

• About the company

  Turn your dream into a career at our airplane and helicopter flight school. Our flight training courses have helped thousands start their pilot careers.

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