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Job Description
- Req#: A1451-25-0001?language=en&page=719&sort=publicationDateDesc
- Knowledge of System One,
- Experience of working in an nhs reception team
- Knowledge of System One,
- Experience of working in an nhs reception team
Job summary
Front of house receptionist needed for 16 hours per week over 3 days, all administration tasks, good communication skills, working as part of a team, ability to promote the services, creating a positive image of the practice, To welcome and appropriately advise prospective patients of the services within the practice. Understand and identify patient needs and requirements, through appropriate questioning, in order to signpost them to the appropriate person, in the appropriate place and time frame.
Strong listening, communication, presentation and social skills
Main duties of the job
To be a role model for the delivery of practice
Excellent communication skills aligned to a Professional attitude
Experience with System One or similar public sector IT system is preferable
An outgoing, friendly personality, and a desire to meet new people
Ability to understand Patients & colleagues needs and handle different types of personalities
Generating improved health awareness and access through word-of-mouth marketing
To promote the uptake of feedback through multiple forms of media such as; Surveys, the new NHS choices platform, and other feedback domains
Perform all duties in accordance with standards detailed in the Practice Policies, and safe working working documents.
Adhere to your workstation risk assessment
Demonstrate a willingness to be flexible at all times to meet the operational needs of the practice
Take responsibility for keeping yourself up to date with training requirements, and annual refreshers applicable to Primary Care
About us
Laurbel Surgery is a small friendly GP practice, Covering Bilton and surrounding villages, extablished for over 30 years, currenly undergoing an extension.
Details
Date posted
30 April 2025
Pay scheme
Other
Salary
Depending on experience
Contract
Permanent
Working pattern
Part-time
Reference number
A1451-25-0001
Job locations
14 Main Road
Bilton
Hull
HU11 4AR
Job descriptionJob description
Job responsibilities
To work front of house, Deal with patients in a courteous and effective manner presenting a friendly image to patients and other visitors, wither in person or via the telephone, undertake a variety of administrative duties to assist in the efficient running of reception services including the provision clerical support to clinical staff and other members of the practice team.
Communicate effectively with patients, staff and other healthcare professionals.
Job responsibilities
To work front of house, Deal with patients in a courteous and effective manner presenting a friendly image to patients and other visitors, wither in person or via the telephone, undertake a variety of administrative duties to assist in the efficient running of reception services including the provision clerical support to clinical staff and other members of the practice team.
Communicate effectively with patients, staff and other healthcare professionals.
Person SpecificationPerson Specification
Experience
Essential
Experience
Essential
Additional informationDisclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
Laurbel Surgery
Address
14 Main Road
Bilton
Hull
HU11 4AR
Employer's website
Employer details
Employer name
Laurbel Surgery
Address
14 Main Road
Bilton
Hull
HU11 4AR
Employer's website
About the company
National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.