• Job Description

  Req#: 39339

  Job Details

  Job Location: University (LLC) - Champaign, IL

  Position Type: Full Time

  Education Level: High School

  Salary Range: $15.00 - $20.18 Hourly

  Job Shift: 1st Shift

  Job Category: Administrative/Clerical

  General Summary of Duties

  Christie Clinic's department of Interventional Pain Management is seeking a full-time Receptionist at the University clinic from Monday-Friday 8:00am-5:00pm, with no night or weekend requirements.

  Duties include greeting clinic patients upon arrival, assisting with the check in process, answering incoming phone calls, scheduling appointments and assisting with the checkout or rescheduling process. The receptionist will also serve as a liaison between patient and medical support staff.

  Job Qualifications and Expectations

  
  

  JOB DUTIES: (This list may not include all of the duties assigned.)

  • Greet patients and visitors in an efficient, professional and courteous manner and solicit customer feedback to improve service.

  • Demonstrate the ability to promptly answer a high volume of phone calls and schedule patient appointments with providers.

  • Provide check-in process for patients.

  • Verify and update necessary demographic information.

  • Maintain provider schedules.

  • Keep a neat and orderly work and lobby area.

  • Maintain relevant office supplies for department effectiveness.

  • Remain aware of provider’s erratic and unpredictable schedule. Keep patients updated on provider’s schedule.

  • Contact patients in the event an appointment must be cancelled.

  • Perform related work as required.

  REQUIRED QUALIFICATIONS:

  • High School Diploma or equivalent

  PREFERRED QUALIFICATIONS:

  • Prefer one-year work experience in a healthcare environment

  CERTIFICATE/LICENSE:

  • None

  TYPICAL PHYSICAL DEMANDS:

  Demands include sitting, standing, walking, bending, stooping, stretching and lifting up to 25 pounds. Hearing within, or correctable to, normal range, vision correctable to 20/20 and manual dexterity for the operation of office equipment is required.

  TYPICAL WORKING CONDITIONS:

  Work is performed in the reception area and involves frequent contact with patients as well as exposure to communicable illnesses. Requirements may include working irregular hours.

  PAY AND BENEFITS:

  The estimated pay range for this position is exclusive of fringe benefits and potential bonuses. Final offers are based on various factors, including skill set, experience, qualifications, and other job-related criteria.

  We also offer a substantial benefits package, including:

  Paid Time Off (Vacation, Sick, Personal, Holiday, Birthday)	Dependent Care Flexible Spending Account
  401k Plan	Medical Flexible Spending Account
  Health Insurance	Group Term Life Insurance
  Dental Insurance	Identity Theft Protection
  Vision Insurance Long Term Disability	Accidental Death & Dismemberment Insurance

• About the company

  Christie Clinic is one of the largest physician-owned, multi-specialty group medical practices in Illinois helping to create a healthier you.

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