• Job Description

  Req#: R0014209

  Job

  Receptionist

  Description

  We currently have an opening for a Receptionist – Audio Services. This position will be located in Hollywood, CA.

  Position Summary

  The Receptionist – Audio Services is responsible for providing a world-class experience for guests of our Hollywood mixing studio. The Receptionist works in concert with the Senior Operations Manager and hospitality team to ensure each client is provided a wonderful experience from the moment they enter our facility. The Receptionist maintains the daily Deluxe Hollywood Schedule, security protocols, parking requests, badge access and more to help maintain a positive and productive workplace environment for employees and clients alike.

  Primary Responsibilities

  • Receive and process visitors, including vendors and clients, to the studio.

  • Answer and direct phone calls from the main phone line.

  • Issue security badges to new employees, contractors, and temporary staff.

  • Issue temporary badges to employees, visitors, and vendors. Monitor and report use of temporary badges. Track and maintain all badges in excel for security continuity.

  • Resolve security badge issues (lost and damaged badges and access issues).

  • Generate monthly and quarterly badge access reports. Generate ad hoc reports from the badge system.

  • Enforce company security rules, regulations, policies, and procedures.

  • Monitor security cameras and provide security camera footage reports as needed.

  • Respond to emergency situations requiring security assistance. Call Police and/or Fire Department if necessary.

  • Write detailed Incident Reports when required and maintain files. Elevate any and all incidents to the Operation Manager and/or other superiors.

  • Maintain and organize all security/schedule documentation.

  • Send a daily Deluxe Hollywood Schedule based on all OV, Dubbing, Restoration, Co3 and Barco schedules. Send schedule updates as changes occur.

  • Write up Facilities work orders and keep track of their progress, as requested by Senior Operations Manager.

  • Manage reserved parking for visiting clients and talent.

  • Maintain employee and client phone lists. Maintain employee car list. Maintain building key list.

  • Keep front desk and lobby organized/stocked with appropriate supplies.

  • Serve as backup for Hospitality Coordinators to place food orders and provide coffee/breakfast/snack service as needed.

  • Cover hospitality weekend service as needed based on a rotating hospitality coverage calendar.

  • Oversee security guard timecards. Send timecards to Securitas managers on a weekly basis.

  • Oversee Securitas schedule and work with Senior Operations Manager to request additional/special coverage when needed.

  • Day to day management of security guards with direction from the Senior Operations Manager. Provide daily security pass down notes to evening shift guard.

  • Send filming notices, as directed by the Operations Manager to all employees, Co3 contacts and vendor contacts.

  • Oversee vendors: Landsco, Exterminator and Elegant Plantscapes.

  • Change out Scent Air Lobby scent and bathroom scents on a monthly and biweekly schedule.

  • Complete a bi-weekly Covid supply inventory and order supplies as needed.

  • Assist with Co3 Hospitality. Perform Dial Ins for Zoom call sessions. Coordinator with Co3 hospitality team for lunch order and coffee order drop offs to the stage.

  • Assist with vault/shipping deliveries as needed.

  • Assist all departments with tasks/projects that can be accomplished at the front desk.

  • Interface with vendors and Deluxe corporate staff as needed.

  • Other duties as assigned.

  Qualifications

  The ideal candidate will possess the following knowledge, experience, and skill-set:

  • BA or BS degree preferred.

  • Must have strong interpersonal skills. Deal with a variety of personnel including the general public, high-profile clients, and Deluxe employees.

  • Constant mental alertness and attention to detail required while setting priorities and following up on assignments.

  • Must possess strong written and verbal communication skills.

  • Must maintain professional and calm demeanor during high stress situations.

  • Must use initiative and independent judgment within established guidelines.

  • Must prepare typed or written reports and logs.

  • Experience with Microsoft Office including, Outlook, Word, and Excel.

  • Must be able to understand and follow all operating procedures and instructions.

  We offer competitive pay and benefits program including medical, dental & vision coverage, vacation & sick leave, 401(k), and more.

  About the Company

  Deluxe is a global leader in media and entertainment services for film, video and online content. Since 1915, Deluxe has been the trusted partner for the world’s most successful Hollywood studios, independent film companies, TV networks, exhibitors, advertisers and others, offering best-in-class solutions in post-production, distribution, asset and workflow management, and cloud-based technologies.

  With headquarters in Los Angeles and offices around the globe, the company employs over 3,000 of the most talented artists, developers, and industry veterans worldwide. For more information, please visit www.bydeluxe.com

  Diversity Statement

  Deluxe is committed to inclusivity, fostering an environment where every employee feels comfortable bringing their full selves to work. It is our policy to provide equal employment opportunities to all applicants and employees. Applicants will receive consideration for employment without regard to, and will not be discriminated against, on the basis of race, color, religion, creed, national origin or ancestry, sex, age, physical or mental disability, veteran status, sexual orientation, gender identity or expression, genetic information or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances. Deluxe will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable local, state and federal law.

  Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the way things are normally done which will ensure an equal employment opportunity without imposing undue hardship on Deluxe. Please inform the company's HR representative if you need assistance completing any forms or to otherwise participate in the application process.

  This role is based in Los Angeles, California and the base pay range for this role is $19.00 - $23.00 per hour. Actual amounts will vary depending on education, skills, experience, and geographic location.

• About the company

  Deluxe is the global partner to leading content creators and distributors. Through smarter work streams, the best talent, and scaled technology across the world, Deluxe enables creative visions to come to life and ensures they get to everyone who wants...

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