• Job Description

  Req#: A2664-24-0007?language=en&page=353&sort=publicationDateDesc

  Job summary

  We are offering an exiting opportunity to apply for a reception role at Alexandra Group Medical Practice.

  A highly motivated individual, wanting to progress and excel their career. You would be the communications between management and staff, to be able to delegate the workload and work towards practice achievement.

  The applicant needs to be flexible towards the practice needs and be able to accommodate between the working hours of 8am - 6.30pm. We look forward to receiving your application.

  Main duties of the job

  Ensure an effective and efficient reception service is provided to patients and any other visitors to the practice

  Deal with all general enquiries, explain procedures and make new and follow-up appointments, either over the telephone or face to face.

  Appropriately signpost patients

  Processing and distributing incoming mail and email

  Filing and retrieving paperwork

  Processing repeat prescriptions in accordance with practice guidelines

  Computer data entry/data allocation and collation; processing and recording information in accordance with practice procedures

  Initiating contact with and responding to requests from patients, other team member and associated healthcare agencies and providers

  Providing administration assistance as required from time to time, including filing, photocopying and scanning

  Ensure that all new patients are registered onto the computer system promptly and accurately

  Receive and make telephone calls as required. Divert calls and take messages, ensuring you remain professional at all times.

  Ensure the kitchen is kept clean and tidy in turn with other staff.

  Keeping the reception area and notice-boards tidy and free from obstructions and clutter

  Work well within the team.

  About us

  We are a medium sized practice with just over 7,500 patients.

  The practice has;

  3 GP partners, 1 ANP's ,1 Practice nurses and 1 Phlebotomist.

  12 admin staff.

  We also have staff proved by the PCN who are fulfilling the ARRS roles.

  We like to see ourselves as a small family, we try to support each other through our daily working life and would like welcome a new member.

  Date posted

  03 July 2024

  Pay scheme

  Other

  Salary

  £11.44 an hour

  Contract

  Permanent

  Working pattern

  Part-time, Flexible working

  Reference number

  A2664-24-0007

  Job locations

  Glodwick Primary Care Centre

  137 Glodwick Road

  Oldham

  Lancs

  OL4 1YN

  
  

  Job description

  Job responsibilities

  The duties and responsibilities to be undertaken by members of the reception team will include direction from the practice manager. these may be varied dependent on current and evolving practice workload and staffing levels.

  Job description

  Job responsibilities

  The duties and responsibilities to be undertaken by members of the reception team will include direction from the practice manager. these may be varied dependent on current and evolving practice workload and staffing levels.

  Person Specification

  Experience

  Essential

  • Excellent communication skills both verbally and virtually. Must be able to always work in a calm and courteous manner. Must be able to work on own initiative and as part of a team. Experience of dealing with the public (GP practice desirable) Neat and tidy appearance with appropriate work attire. Good IT skills (word, excel, emails, docman, accurx)

  Desirable

  • Worked previously in general practice. Knowledge of EMIS WEB

  Qualifications

  Essential

  • GCSE English A to C

  Desirable

  • IT skills Microsoft excel Experience with EMIS NVQ customer care

  n/a

  Essential

  • n/a

  Desirable

  • n/a

  Person Specification

  Experience

  Essential

  • Excellent communication skills both verbally and virtually. Must be able to always work in a calm and courteous manner. Must be able to work on own initiative and as part of a team. Experience of dealing with the public (GP practice desirable) Neat and tidy appearance with appropriate work attire. Good IT skills (word, excel, emails, docman, accurx)

  Desirable

  • Worked previously in general practice. Knowledge of EMIS WEB

  Qualifications

  Essential

  • GCSE English A to C

  Desirable

  • IT skills Microsoft excel Experience with EMIS NVQ customer care

  n/a

  Essential

  • n/a

  Desirable

  • n/a

  Disclosure and Barring Service Check

  This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

  Employer details

  Employer name

  Alexandra Group Medical Practice

  Address

  Glodwick Primary Care Centre

  137 Glodwick Road

  Oldham

  Lancs

  OL4 1YN

  
  

  Employer's website

  https://www.alexandrapractice.org.uk/ (Opens in a new tab)

  Employer details

  Employer name

  Alexandra Group Medical Practice

  Address

  Glodwick Primary Care Centre

  137 Glodwick Road

  Oldham

  Lancs

  OL4 1YN

  
  

  Employer's website

  https://www.alexandrapractice.org.uk/ (Opens in a new tab)

• About the company

  National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.

Notice