• Job Description

  Req#: M0038-25-0780?language=en&page=507&sort=publicationDateDesc

  Job summary

  Ongar Health Centre is pleased to be recruiting for an organised and friendly receptionist to join their busy team, on a part-time basis. The position is for 18 hours per week, although some flexibility is required as you will sometimes need to cover additional/alternative hours for colleagues. The hours are as follows:

  Monday 2pm - 6.30pm

  Wednesday 2pm - 6.30pm

  Thursday 2pm - 6.30pm

  Friday 2pm - 6.30pm

  The successful candidate must be able to undertake a range of administrative duties to support the multidisciplinary team, be able to work as part of a team, have the ability to organise and prioritise their own workload on a day to day basis. We would welcome applications from organised, adaptable, and friendly individuals who are keen to help us provide high levels of customer service.

  Main duties of the job

  • Assisting and directing patients
  • Making appointments via telephone and face to face
  • Dealing with queries and requests for information from patients and clinicians
  • Advising patients of practice procedures
  • Registering new patients.

  About us

  Ongar Health Centre is busy training practice yet friendly dispensing practice, serving a patient population of 12,000 and operating from purpose built premises. Supporting your work life balance and professional development is important to us, we can offer the following benefits:

  • Supportive and friendly environment
  • Flexible working hours
  • Peer support

  We use SystmOne clinical system and are rated Good with CQC.

  Details

  Date posted

  18 May 2025

  Pay scheme

  Other

  Salary

  £12.21 an hour

  Contract

  Permanent

  Working pattern

  Part-time

  Reference number

  28622

  Job locations

  Ongar War Memorial Medical Centre

  57 Fyfield Road

  Ongar

  Essex

  CM5 0AL

  
  

  Job description

  Job responsibilities

  If you would like to find out more information about this role, please do not hesitate to get in contact with us.

  Job description

  Job responsibilities

  If you would like to find out more information about this role, please do not hesitate to get in contact with us.

  Person Specification

  Experience

  Essential

  • You will have excellent communication skills with a clear and polite telephone manner.
  • You will work in a polite, confidential, and discreet manner, respecting patients at all times.
  • You will have experience of working with the general public, being sensitive and empathic in distressing situations.
  • You will be confident to work as part of a team and be able to think on your feet independently.
  • Strong IT and administration skills.
  • Previous experience of SystmOne clinical system is desirable but not essential as training will be given.
  • Experience of working in primary care would be preferred but full training will be given.

  Person Specification

  Experience

  Essential

  • You will have excellent communication skills with a clear and polite telephone manner.
  • You will work in a polite, confidential, and discreet manner, respecting patients at all times.
  • You will have experience of working with the general public, being sensitive and empathic in distressing situations.
  • You will be confident to work as part of a team and be able to think on your feet independently.
  • Strong IT and administration skills.
  • Previous experience of SystmOne clinical system is desirable but not essential as training will be given.
  • Experience of working in primary care would be preferred but full training will be given.

  Disclosure and Barring Service Check

  This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

  Employer details

  Employer name

  Primary Care Careers

  Address

  Ongar War Memorial Medical Centre

  57 Fyfield Road

  Ongar

  Essex

  CM5 0AL

  
  

  Employer's website

  https://www.eoeprimarycarecareers.nhs.uk/ (Opens in a new tab)

  Employer details

  Employer name

  Primary Care Careers

  Address

  Ongar War Memorial Medical Centre

  57 Fyfield Road

  Ongar

  Essex

  CM5 0AL

  
  

  Employer's website

  https://www.eoeprimarycarecareers.nhs.uk/ (Opens in a new tab)

• About the company

  National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.

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