• Job Description

  Req#: 25-08056
  Receptionist
  Overland Park, KS (Onsite)
  6+ Months Project(Part time Role - M-F 4-5 hrs/day x 5 days a week or longer days 3 days / week. Schedule will be fixed once selected. )
  
  Overview: As a Workplace Experience Receptionist, you will be responsible for delivering world-class customer service experience to employees and guests of a designated building.
  This job is part of the Workplace Experience function. They are responsible for providing world-class customer service to the clients and visitors of a designated building.
  
  Roles and Responsibilities:
  • First point of contact for all those entering the facility. Greet them with a friendly and welcoming demeanor. Issue visitor and parking passes and follow security protocols. Escort visitors to the proper location.
  • Approve janitorial or maintenance work orders as needed. Address issues with vendors or staff as needed.
  • Resolve inquiries or complaints from employees, guests, and co-workers. Provide solutions in a professional customer service-driven manner.
  • Oversee support for the team as directed including meeting coordination, and equipment care.
  • Follow property-specific security and emergency procedures. Notify management to ensure the safety of all individuals in the building.
  • Follow specific directions as given by the manager and work under minimal supervision.
  • Suggest improvements to existing processes and solutions to improve the efficiency of the team.
  • Evaluate and communicate unusual and/or complex content in a concise and logical way.
  • Other duties as assigned.
  - Work closely with multiple departments to ensure clients needs are met.
  - Obtain identification and assign badging as needed.
  - Ensure deliveries are received and shipped out in a timely manner
  - Multi task and pivot day to serve clients needs
  - Support facilities in moves and events
  
  Qualification
  • High School Diploma or GED with 3-4 years of job-related experience.
  • A comprehensive understanding of a range of processes, procedures, systems, and concepts within own job function is required.
  • In-depth knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.
  • Advanced organizational skills with an inquisitive mindset.
  • Needed Soft Skills: Polite, organizational skills, communication skills, punctual.
  • Need to have reliable transportation.
  
  Metasys Technologies is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identify, national origin, veteran or disability status.

• About the company

  Metasys Technologies, Inc. (MTI) was founded in 2000 with the mission to provide best-in-class business and technology solutions to help companies win in the global marketplace. Starting with an initial focus on professional staffing and IT consulting,...

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