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Job Description
- Req#: A2111-25-0007?language=en&page=1035&sort=publicationDateDesc
- IT qualification or equivalent
- Minimum GCSE in English and Maths (C / 4 Grade and above)
- NVQ Level 3 Customer Service / Business
- Administration
- Excellent communication skills and interpersonal skills
- Commitment to follow Practice procedure
- Attention to detail
- Ability to work under pressure whilst maintaining a positive outlook and
- appearance
- Able to work autonomously without direct supervision and recognise when a team approach is needed
- Previous experience of more than 6 months in a customer focused role
- Experience in a fast paced / busy working environment
- Primary Care Experience
- Experience of resolving high conflict situations
- Clinical Systems in Healthcare
- IT qualification or equivalent
- Minimum GCSE in English and Maths (C / 4 Grade and above)
- NVQ Level 3 Customer Service / Business
- Administration
- Excellent communication skills and interpersonal skills
- Commitment to follow Practice procedure
- Attention to detail
- Ability to work under pressure whilst maintaining a positive outlook and
- appearance
- Able to work autonomously without direct supervision and recognise when a team approach is needed
- Previous experience of more than 6 months in a customer focused role
- Experience in a fast paced / busy working environment
- Primary Care Experience
- Experience of resolving high conflict situations
- Clinical Systems in Healthcare
Job summary
Do you have a keen interest in health care?
Do you get job satisfaction from helping people?
We are currently looking for an experienced receptionist to join our team. If you can work under pressure to high standards, have excellent interpersonal and communication skills, and can deliver a high quality of care in a busy professional environment, we would like to hear from you!
We have one position available for 20 hours per week. Please read the vacancy pack for details of the required shift pattern before applying.
Please note that we do not offer sponsorship.
Main duties of the job
To provide high quality reception and general office / administration tasks, relating to the Practices provision of excellent primary healthcare and the smooth, effective running of the Practice.
About us
Portsdown Group Practice covers the whole of Portsmouth from postcodes PO1 to PO7. We operate from 6 surgeries: Cosham Park House (PO6 3BG), Crookhorn Lane (PO7 5XP, Heyward Road (PO4 0DY), Kingston Crescent (PO2 8AL), Paulsgrove (PO6 4HJ), and Somerstown (PO5 4EZ).
We are our own Primary Care Network (PCN). We have Clinical Partners, Salaried GPs and a comprehensive Nursing and extended clinical team overseen by our Clinical Team Manager. The team consists of Nurse / Paramedic Practitioners, Registered Nurses, HCAs, MSK Physiotherapists, Podiatrist, Dietitian, Social Prescribers and Care Co-ordinators. The Pharmacy team consists of Clinical Pharmacists and Pharmacy Technicians.
The Practice is well established, financially secure and successful.
Date posted
01 April 2025
Pay scheme
Other
Salary
£12.21 an hour
Contract
Permanent
Working pattern
Part-time
Reference number
A2111-25-0007
Job locations
Portsdown Group Practice
92 Kingston Crescent
Portsmouth
PO2 8AL
Job descriptionJob description
Job responsibilities
Key member of the Practice reception team, working to ensure patients are greeted and navigated courteously and that all reception tasks and administration are completed within Practice policies in a timely manner.
Please see our comprehensive vacancy pack to the right, for the full job description and person specification, in order to complete your application.
Job responsibilities
Key member of the Practice reception team, working to ensure patients are greeted and navigated courteously and that all reception tasks and administration are completed within Practice policies in a timely manner.
Please see our comprehensive vacancy pack to the right, for the full job description and person specification, in order to complete your application.
Person SpecificationPerson Specification
Qualifications
Desirable
Skills
Essential
Experience
Essential
Desirable
Knowledge
Desirable
Qualifications
Desirable
Skills
Essential
Experience
Essential
Desirable
Knowledge
Desirable
Employer details
Employer name
Portsdown Group Practice
Address
Portsdown Group Practice
92 Kingston Crescent
Portsmouth
PO2 8AL
Employer's website
https://www.portsdowngrouppractice.co.uk/ (Opens in a new tab)
Employer details
Employer name
Portsdown Group Practice
Address
Portsdown Group Practice
92 Kingston Crescent
Portsmouth
PO2 8AL
Employer's website
https://www.portsdowngrouppractice.co.uk/ (Opens in a new tab)
About the company
National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.