• Job Description

  Req#: 25-1923

  Description

  STATEMENT OF JOB:

  The concierge/receptionist performs a variety of administrative support duties including: greeting all visitors to the community, answering the telephone, transferring calls to appropriate party, and taking accurate messages. Monitors walkie-talkie, door security system and fire panel as needed. Monitors resident sign-in and sign-out log and the visitor registration log and completes administrative support functions such as filing and making copies.

  Responsibilities include but are not limited to:

  Policies/Procedures/Administration

  • Transfers calls or takes messages as appropriate in a courteous, friendly and helpful manner
  • Fills out and logs service request forms for residents and/or staff
  • Monitors and greets visitors to the community
  • Keeps front desk and lobby area clean and neat at all times
  • Sells meal tickets and accounts for by payroll deduction or personal check
  • Ensure the security of the building; Monitors resident sign-in and sign-out log and the visitor registration log; periodically checks entrances/exits of the building to ensure community is secure
  • Attends in-services and staff meetings as required
  • Completes all other duties as assigned

  Qualifications

  Residents

  • Assists with coordinating van schedule for residents
  • Follows confidentiality policies regarding release of resident information

  Staff

  • Performs supportive office functions for all departments including filing, typing, and making copies

  Requirements:

  • Must possess a high school diploma or GED
  • Must be considerate, neat, well groomed and professional in appearance. Must dress in a professional manner
  • Must have experience in Administration functions
  • Must answer phones in a polite and professional manner
  • Must be organized, and able to work well with others as part of a team
  • Must be polite and considerate to residents, visitors, co-workers and management team
  • Must be able to effectively communicate both verbally and in writing
  • Must be able to sit for extended periods of time
  • Must be able to function effectively in a busy environment and be able to multi-task
  • Must be willing to work a flexible schedule that includes weekends and holidays
  • Must attend all required in-services and staff meetings

• About the company

  Harmony Senior Services provides caring and compassionate senior living. Visit our website to learn more.

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