• Job Description

  Req#: C9409-25-0572?language=en&page=813&sort=publicationDateDesc

  Job summary

  We are looking to recruit Receptionists within the Radiology and Cardiorespiratory team at Southport and Ormskirk District General Hospital.

  The post holder will be expected to be flexible and rotate across Southport and Ormskirk Hospital sites when needed and work across both the Radiology and Cardiorespiratory departments on both sites.The post holder will be responsible for the registration of patients, booking patient appointments, general reception duties, and any other administration duties. The learning and development opportunities are vast, we consider the department to be an innovative and creative environment.

  Main duties of the job

  The post holder will provide clerical support to the Southport and Ormskirk Radiology & Cardiorespiratory Department.

  The post holder will be required to work across both sites of the Radiology & Cardiorespiratory Department service where necessary.

  This will also include reception duties at various locations, data input, record management, booking service users into the CRIS & Careflow Patient Administration Systems and assisting in the day to day running ofthe reception.

  The post holder will deal pleasantly with clients, members of the public and staffWe can offer you:Excellent opportunities for professional development supported by our own programmers tailored to meet your needs.

  About us

  Mersey and West Lancashire Teaching Hospitals NHS Trust serves a population of over 600,000 with a workforce of over 9000 dedicated and skilled staff across 21 sites.

  We strongly believe that the communities we serve should all have access to Five Star Patient Care.

  Our Services:

  Acute Care

  Providing emergency and maternity services at Whiston, Southport and Ormskirk hospitals, and medical and surgical specialties across all our sites.

  Primary Care

  Providing primary care services at Marshalls Cross Medical Centre situated in St Helens Hospital.

  Community Services

  Providing adult community services for St Helens and a wheelchair service in Chorley, South Ribble, and West Lancashire. Our inpatient unit at Newton Community Hospital is where patients needing acute hospital beds can continue rehabilitation, freeing up space for more unwell patients. We also provide urgent care at our Urgent Treatment Centre located in St Helens town centre.

  Specialist Regional Services

  We provide the Mersey Regional Burns & Plastic Surgery Unit at Whiston Hospital and the Spinal Injuries Unit at Southport Hospital to more than 4 million people across the whole of Merseyside, West Lancashire, Cheshire, Isle of Man and North Wales.

  Achievements:

  • Rated Outstanding by CQC Inspection August 2018
  • Top 100 places to work in the NHS (NHS Employers & Health Service Journal)
  • National Preceptorship Accreditation (2023) for Nursing & AHP Preceptorship Programme

  Details

  Date posted

  01 July 2025

  Pay scheme

  Agenda for change

  Band

  Band 2

  Salary

  £24,169 a year per annum, pro rata

  Contract

  Permanent

  Working pattern

  Part-time

  Reference number

  409-7155328

  Job locations

  Southport & Ormskirk Hospital

  Town Lane

  Southport

  PR8 6PN

  
  

  Job description

  Job responsibilities

  Please see job description for further details on duties and responsibilities

  Please be aware that we may close a vacancy earlier than stated should a sufficient number of applications be received, you are therefore advised to apply at your earliest convenience.

  Job description

  Job responsibilities

  Please see job description for further details on duties and responsibilities

  Please be aware that we may close a vacancy earlier than stated should a sufficient number of applications be received, you are therefore advised to apply at your earliest convenience.

  Person Specification

  Education and Qualifictaions

  Essential

  • Educated to at least GCSE level or equivalent experience in Maths and English
  • Evidence of good written and verbal communication skills
  • ECDL or TLM equivalent experience of using Microsoft Office Software Packages

  Knowledge/Experience

  Essential

  • Experience of dealing with the public, both face to face and on the telephone
  • Previous receptionist or administrative experience

  Desirable

  • Experience of working in the NHS or similar health care setting

  Skills

  Essential

  • Typing and keyboard skills
  • Understanding of confidentiality
  • Good interpersonal skills including tact and diplomacy
  • Good Customer Service skills and ability to deal with service users in a professional and positive manner
  • Ability to prioritise own workload
  • Ability to act on own initiative and understand limitations of own role and knowledge
  • Flexibility, reliability, and punctuality
  • Ability to work in a sensitive, confidential, and nonjudgemental manner

  Person Specification

  Education and Qualifictaions

  Essential

  • Educated to at least GCSE level or equivalent experience in Maths and English
  • Evidence of good written and verbal communication skills
  • ECDL or TLM equivalent experience of using Microsoft Office Software Packages

  Knowledge/Experience

  Essential

  • Experience of dealing with the public, both face to face and on the telephone
  • Previous receptionist or administrative experience

  Desirable

  • Experience of working in the NHS or similar health care setting

  Skills

  Essential

  • Typing and keyboard skills
  • Understanding of confidentiality
  • Good interpersonal skills including tact and diplomacy
  • Good Customer Service skills and ability to deal with service users in a professional and positive manner
  • Ability to prioritise own workload
  • Ability to act on own initiative and understand limitations of own role and knowledge
  • Flexibility, reliability, and punctuality
  • Ability to work in a sensitive, confidential, and nonjudgemental manner

  Disclosure and Barring Service Check

  This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

  Employer details

  Employer name

  Mersey and West Lancashire Teaching Hospitals NHS Trust

  Address

  Southport & Ormskirk Hospital

  Town Lane

  Southport

  PR8 6PN

  
  

  Employer's website

  https://www.merseywestlancs.nhs.uk/ (Opens in a new tab)

  Employer details

  Employer name

  Mersey and West Lancashire Teaching Hospitals NHS Trust

  Address

  Southport & Ormskirk Hospital

  Town Lane

  Southport

  PR8 6PN

  
  

  Employer's website

  https://www.merseywestlancs.nhs.uk/ (Opens in a new tab)

• About the company

  National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.

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