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Job Description
- Req#: A0167-25-0000?language=en&page=291&sort=publicationDateDesc
- Educated in English and Maths to GCSE A-C
- Customer service experience
- Preferable knowledge or worked with System One
- Educated in English and Maths to GCSE A-C
- Customer service experience
- Preferable knowledge or worked with System One
Job summary
This role is Covering Maternity Leave for 9 months, and the successful applicant will gain a wealth of knowledge and a greater understanding of working in the NHS.
Main duties of the job
General reception duties answering the telephones, making appointments, sorting patient queries, ordering medications, and signposting patients to the most appropriate care.
About us
We have 2 GP Partners, 4 Nurses, 2 Nursing Associates, 1 Phlebotomist, 7 Receptionist, 1 Reception Supervisor, 2 Secretaries, 1 Care Co-Ordinator, 1 Practice Manager and 1 Assistant Practice Manager. We are a friendly organisation and all staff will go out of their way to help each other in anyway they can.
Details
Date posted
03 June 2025
Pay scheme
Other
Salary
£12.21 an hour
Contract
Fixed term
Duration
9 months
Working pattern
Part-time
Reference number
A0167-25-0000
Job locations
High Street
Rawmarsh
Rotherham
South Yorkshire
S62 6LW
Job descriptionJob description
Job responsibilities
JOB DESCRIPTION
POST: Receptionist
ACCOUNTABLE TO: Practice Manager, Assistant Practice Manager, Reception Supervisor
JOB SUMMARYThe practice has its main surgery at High Street, Rawmarsh, with a branch site at Thorpe Hesley Health Centre. Thorpe Hesley Health Centre is a NHS Properties owned building and they have staff based within the Health Centre.
The post holder should be able to work under pressure, maintain confidentiality at all times, be courteous and patient and enjoy working with and for patients.
PRINCIPAL RESPONSIBILITIES1. Opening of surgery, Reception, and all other rooms needed.
2. Running of all aspects of the practice's reception function.
3. Answering general enquiries, explaining surgery procedures, making new and follow-up appointments and receiving requests for repeat prescriptions.
4. Issuing repeat prescriptions, which have been recorded on the relevant patients computer screen & dealing with any queries relating to prescriptions. Updating patients records
5. Distributing patient's records to Doctors and Nurses as required.
6. Receiving and updating requests for home visits.
7. Tagging and sorting the medical records.
8. Processing changes of names and address via computer and changing on the front of patients medical records.
9. Register new and temporary patients onto the computer system.
10. Liaise with all Health Service Bodies and other outside agencies.
11. Setting telephone system for normal/out of hours use.
12. Sort letters out for scanning, after they have been checked by the Doctors.
13. Scanning and filing away hospital/medical letters into the patients notes following any entry made on to the computer system.
14. Action and complete tasks as requested by GPs/Nurses etc.
15. Check all relevant sections of workflow manager have been completed on a daily basis.
16. Care Navigation to signpost patients to receive the best care.
17. Accompanying Doctors when chaperone is required.
18. Check that labelling is correct on forms and specimen bottles for sending to the labs.
19. To undertake personal responsibility in respect of security, fire and Health and Safety.
20. Closing up the building and setting the alarm for security.
21. To cover for any other receptionist on annual/sick leave.
22. To undertake duties as may be determined from time to time, commensurate with the range of activities described above.
Job responsibilities
JOB DESCRIPTION
POST: Receptionist
ACCOUNTABLE TO: Practice Manager, Assistant Practice Manager, Reception Supervisor
JOB SUMMARYThe practice has its main surgery at High Street, Rawmarsh, with a branch site at Thorpe Hesley Health Centre. Thorpe Hesley Health Centre is a NHS Properties owned building and they have staff based within the Health Centre.
The post holder should be able to work under pressure, maintain confidentiality at all times, be courteous and patient and enjoy working with and for patients.
PRINCIPAL RESPONSIBILITIES1. Opening of surgery, Reception, and all other rooms needed.
2. Running of all aspects of the practice's reception function.
3. Answering general enquiries, explaining surgery procedures, making new and follow-up appointments and receiving requests for repeat prescriptions.
4. Issuing repeat prescriptions, which have been recorded on the relevant patients computer screen & dealing with any queries relating to prescriptions. Updating patients records
5. Distributing patient's records to Doctors and Nurses as required.
6. Receiving and updating requests for home visits.
7. Tagging and sorting the medical records.
8. Processing changes of names and address via computer and changing on the front of patients medical records.
9. Register new and temporary patients onto the computer system.
10. Liaise with all Health Service Bodies and other outside agencies.
11. Setting telephone system for normal/out of hours use.
12. Sort letters out for scanning, after they have been checked by the Doctors.
13. Scanning and filing away hospital/medical letters into the patients notes following any entry made on to the computer system.
14. Action and complete tasks as requested by GPs/Nurses etc.
15. Check all relevant sections of workflow manager have been completed on a daily basis.
16. Care Navigation to signpost patients to receive the best care.
17. Accompanying Doctors when chaperone is required.
18. Check that labelling is correct on forms and specimen bottles for sending to the labs.
19. To undertake personal responsibility in respect of security, fire and Health and Safety.
20. Closing up the building and setting the alarm for security.
21. To cover for any other receptionist on annual/sick leave.
22. To undertake duties as may be determined from time to time, commensurate with the range of activities described above.
Person SpecificationPerson Specification
Qualifications
Essential
Desirable
Qualifications
Essential
Desirable
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
High Street Surgery
Address
High Street
Rawmarsh
Rotherham
South Yorkshire
S62 6LW
Employer's website
Employer details
Employer name
High Street Surgery
Address
High Street
Rawmarsh
Rotherham
South Yorkshire
S62 6LW
Employer's website
About the company
National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.
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