Receptionist

You should know

We are committed to being a demonstrably anti-racist and genuinely inclusive organization and we expect you to help us achieve this.

Compass Rose was founded with a mission to prepare every student for college and the world beyond. We promise to be a values-driven, social-justice institution that actively fights systemic racism. Our diverse staff, students, and communities will have a voice, support, safety, and recognition to show up as their best and authentic selves every day.

We promise to collectively uphold these behaviors in our work:

• Commit to humble self-reflection and continual learning to deeply understand how racism and oppression have impacted our schools, students, communities, and decisions.
• Operate with transparency on our current state, strategy, and progress to dismantle racist and inequitable policies and practices.
• Prioritize and elevate diverse voices.
• Create a community of learning within and beyond our network.

Your Mission

As a receptionist, you support students, families, and team members by providing excellent customer service and serving as the first point of contact for visitors and phone inquiries. The receptionist will focus primarily on ensuring parent satisfaction and ensuring families’ needs are met by sharing information, coordinating with other team members, and greeting all visitors.

Receptionists are directly managed by the campus Director of Operations.

Your Responsibilities

• Abide by COVID policies in place at the time of employment
• Receive and route incoming calls, take accurate messages and direct to appropriate staff
• Greeting visitors to campus
• Support in recording accurate information for attendance purposes
• Operating office systems (postage machine, copier machine, switchboard, laptop computer etc.)
• Manage and distribute mail and packages
• Managing multiple projects simultaneously
• Engaging parents, volunteers, and visitors in a manner that engenders confidence in the school and the administration office
• Render clerical assistance
• Demonstrate the core values of Compass Rose in word and action: Respect, Ingenuity, Growth, Honesty, and Teamwork

You have

• Education: High School Diploma/GED or higher
• Ability to communicate proficiently in Spanish
• Ability to manage time, prioritize tasks, and execute toward goals
• Strong interpersonal skills
• Ability to maintain emotional control under stress
• Ability to work with frequent interruptions
• Strong verbal and written communication skills to keep all stakeholders informed: network staff, campus leadership, teachers, parents, students, and school operations staff
• Proficiency in Microsoft Office and Google Suite products
• Ability to multi-task and can prioritize without guidance
• Record of being punctual with strong attendance history
• Ability to use laptop and software to develop and populate databases and do word processing
• Ability to model behavior that is professional, ethical, and responsible.

Your schedule

• Year-round position with general operating day hours of 7:30 AM - 4:30 PM
• Minimal in-town travel and after-hours events required
• Full time, Non-exempt, 12 month

Compensation and Benefits

• Year-round position with annual salary ranging from $28,000-36,000 dependent upon experience (the equivalent of approximately $15-20/hour)
• Health benefits including medical, dental, vision, and supplementary coverage
• Paid personal days, paid bereavement leave, and paid parental leave
• Off on school holidays including Christmas break and Spring break
• Participation in Texas Teacher Retirement System
• Employer-funded Health Reimbursement Arrangement (HRA)
• Employer-paid Long-term Disability and Life Insurance

COMPASS ROSE Public Schools does not discriminate on the basis of race, color, national origin, age, sex or disability, in admission or access to, or treatment of employment in its programs and activities. Any person having inquiries concerning the organization's compliance with the regulations implementing Title VI of Civil Rights Act of 1964 (Title VI), Section 504 of the Rehabilitation Act of 1973 (Section 504), or Title II of the Americans with Disabilities Act of 1990 (ADA), may contact COMPASS ROSE Human Resources at (210) 540-9265

Compass Rose Public Schools offers eligible employees a competitive benefits package that includes both district-paid and voluntary products. We provide you with a variety of benefits and resources to help you reach your healthcare and retirement needs. Details of all available benefits can be found on our Employee Benefits Center website, https://benefits.ffga.com/compassrosepublicschools.