• Job Description

  Req#: 268105

  Overview

  Born out of a partnership between Atria Senior Living and Related Companies, Coterie is a new luxury brand that re-imagines what senior living can be. From stunning architecture and thoughtful design to state-of-the-art fitness facilities and curated culinary offerings, every aspect of life at Coterie is meant to support the individual – and community – in reaching new heights. We elevate wellness and strive to anticipate every need to offer a life more inspired.

  Atria Senior Living’s Coterie brand has openings for individuals looking for a career with outstanding benefits, including:

  • Paid holidays and PTO
  • Community employees may receive annual anniversary rewards dependent on classification, starting at $500 for Full Time employees.
  • Employees may be eligible to receive an Annual Scores Reward of $500 (Full Time) or $250 (Part Time) based on community survey results
  • Benefits package also includes Health, Dental, Vision, and Life Insurance
  • Retirement Savings Plan / 401(k) employer match
  • Tuition reimbursement (U.S Based Communities)

  *Enrollment in benefits varies by employee classification; anniversary reward amounts vary by location

  As a valued team member at Atria, you’ll work in a supportive environment that provides advancement opportunities and promotes a healthy work-life balance. Apply now!

  Qualifications

  • High school diploma or general education degree (GED); or one (1) to three (3) years related experience and/or training.
  • Strong verbal and written communication skills.
  • Basic knowledge of computers and technology.
  • Ability to effectively problem solve.
  • Basic First Aid and CPR certification where required.
  • Must successfully complete all Atria specified training programs.
  • Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
  • Ability to add and subtract two-digit numbers and to multiply and divide with 10's and 100's.
  • Ability to operate: telephone, emergency call system, monitoring board or beeper, photocopier.
  • Ability to work various schedules and shifts as needed.

  Responsibilities

  The Receptionist ensures residents and guests experience five-star service at this luxury community. This individual is responsible for operating the telephone/communication center, managing the mail room and serving as the information/referral center for all residents, staff, and departments. This individual provides services and support to staff in a manner that meets or exceeds community expectations.

  • Provide a high level of customer service at all times.
  • Handle all resident and guest interactions with the highest level of hospitality and professionalism.
  • Answer incoming telephone calls in a cheerful and marketing oriented way, determines purpose of callers, and forwards calls to appropriate personnel or department.
  • Take appropriate initiative; respond and follow through promptly to various needs and request.
  • Retrieve messages from voice mail and forwards to appropriate personnel.
  • Take and deliver messages or transfers calls to voice mail when appropriate personnel are unavailable.
  • Answer general questions about the community and provides callers with address, directions, and other information and refers other specific questions to appropriate staff.
  • Maintain current list of residents who are hospitalized.
  • Update appointment calendars, including transportation and salon calendars, as directed.
  • Receive, sort, and route mail, and maintain and route publications.
  • Distribute written communication, accept and sign for deliveries (mail, prescriptions, etc.).
  • Maintain copy and fax machines, assist users, send faxes, and retrieve and route incoming faxes.
  • Create and print fax cover sheets, memos, correspondence, reports, and other documents when necessary.
  • Perform other clerical duties as needed, such as filing, photocopying, and collating.
  • Order, receive, and maintain office supplies.
  • May drive company vehicle from community to social and other various destinations (only if required by community).
  • May perform other duties as needed and/or assigned.

  Salary Range

  The wage range for this position is $18.67/hr - $21.47/hr, dependent on prior work history and experience

• About the company

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