• Job Description

  Req#: C0021-24-0667?language=en&page=125&sort=publicationDateDesc

  Job summary

  We are looking for a Receptionist to be first point of contact to our Sexual Health Services in Basingstoke undertaking various administration duties to support our dedicated and passionate multidisciplinary team.

  Your duties will include reception cover, administrative support for clinical services, electronic patient records system appointment management, managing admin worklists, general filing and scanning, telephone enquiries, databases, patient engagement and clinic activity audits. To be actively involved in patient engagement and feedback and contribute to service improvement.

  Solent NHS Trust Sexual Health Service provides Sexual and Reproductive Health (SRH) and Genito-Urinary Medicine (GUM) services across Hampshire, Isle of Wight, Portsmouth and Southampton.

  Main duties of the job

  • Reception

  First point of contact greeting patients and visitors.

  • Administrative

  Supporting clinical services including scanning, filing, creating and sending clinic appointment letters and supporting information and supporting projects and audits as required.

  • ICT

  Inform our electronic patient records system for booking and arriving patients. Monitor and action tasks on work lists. Use of Office 365 packages.

  • Team duties

  To be part of a wider administration team as part of and integrated Sexual Health Service.

  • Patient engagement and feedback

  To be actively involved in patient engagement and feedback, quality and audit and contribute to service improvement.

  About us

  We have been working with other local NHS Trusts to create a new organisation, bringing together all community, mental health and learning disability services from across Hampshire and Isle of Wight. Subject to approvals, the aim is for the new Trust to be formed by the end of 2024.

  Project Fusion is the name for the programme to create the new combined NHS Foundation Trust. Hampshire and Isle of Wight Healthcare NHS Foundation Trust will be bringing the services into a single organisation will result in more consistent care, more equitable access to services irrespective of postcode, and a more sustainable workforce and services. The new organisation will operate locally to ensure services can best meet the needs of different communities.

  The new Trust will be comprised of all the services currently provided by Solent NHS Trust and Southern Health NHS Foundation Trust, the community, mental health and learning disability services provided by Isle of Wight NHS Trust and child and adolescent mental health services delivered in parts of Hampshire by Sussex Partnership NHS Foundation Trust.

  Colleagues will transfer to the new organisation under Transfer of Undertakings (Protection of Employment) -- known as TUPE on the day the trust is formed. TUPE is a legal process to ensure you transfer out of one organisation and into another, maintaining the terms and conditions of your employment.

  Date posted

  28 August 2024

  Pay scheme

  Agenda for change

  Band

  Band 2

  Salary

  £23,615 a year

  Contract

  Permanent

  Working pattern

  Part-time, Flexible working

  Reference number

  449-Team3-1669

  Job locations

  Crown Heights

  Crown Heights, Unit 4

  Basingstoke

  Hampshire

  RG21 7TY

  
  

  Job description

  Job responsibilities

  *Please Note : For a detailed job description for this vacancy, please see attached Job Description*

  Job description

  Job responsibilities

  *Please Note : For a detailed job description for this vacancy, please see attached Job Description*

  Person Specification

  Qualifications

  Essential

  • Educated to GSCE Grade 4 or above in English or equivalent standard

  Desirable

  • ECDL or equivalent
  • Business Admin NVQ2 or equivalent experience

  Person Specification

  Qualifications

  Essential

  • Educated to GSCE Grade 4 or above in English or equivalent standard

  Desirable

  • ECDL or equivalent
  • Business Admin NVQ2 or equivalent experience

  Disclosure and Barring Service Check

  This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

  Employer details

  Employer name

  Solent NHS Trust

  Address

  Crown Heights

  Crown Heights, Unit 4

  Basingstoke

  Hampshire

  RG21 7TY

  
  

  Employer's website

  https://www.solent.nhs.uk/join-us/ (Opens in a new tab)

  Employer details

  Employer name

  Solent NHS Trust

  Address

  Crown Heights

  Crown Heights, Unit 4

  Basingstoke

  Hampshire

  RG21 7TY

  
  

  Employer's website

  https://www.solent.nhs.uk/join-us/ (Opens in a new tab)

• About the company

  National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.

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