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Job Description
- Req#: C9457-24-0182?language=en&page=625&sort=publicationDateDesc
- Following health and safety procedures in relation to signing-in and the issuing of personal alarms
- Provide admin support to the multi-disciplinary team
- Greeting service users and visitors
- Following health and safety procedures in relation to signing-in and the issuing of personal alarms
- Provide admin support to the multi-disciplinary team
- Utilise the Insight patient record system for retrieving, storing and scanning information
- Working together for service users
- Respect and kindness
- Everyone counts
- Commitment to quality
- Improving lives
- oKnowledge of office/reception procedures
- oUnderstanding of confidentiality within a healthcare setting
- oExcellent communication skills
- oMethodical approach to work oExcellent keyboard skills
- oGCSE or equivalent English and Maths at grade C or above
- oAbility to interact with people at all levels oWillingness to undertake training and personal development in line with the demands of the role
- oKnowledge of Patient Record System (Insight)
- oNVQ level 2 or equivalent in a relevant area.
- friendly warm welcoming and non-judgemental
- ability to stay calm and think on your feet
- to be asertained at interview and from application form
- ask at interview
- oKnowledge of office/reception procedures
- oUnderstanding of confidentiality within a healthcare setting
- oExcellent communication skills
- oMethodical approach to work oExcellent keyboard skills
- oGCSE or equivalent English and Maths at grade C or above
- oAbility to interact with people at all levels oWillingness to undertake training and personal development in line with the demands of the role
- oKnowledge of Patient Record System (Insight)
- oNVQ level 2 or equivalent in a relevant area.
- friendly warm welcoming and non-judgemental
- ability to stay calm and think on your feet
- to be asertained at interview and from application form
- ask at interview
Job summary
Greeting service users and visitors
Scan, photocopy, e-fax and shred service user documents as required.
Work with and assist the Site Service Managers in the reporting of maintenance defects and liaising with the Estates Department as appropriate.
Take responsibility for monitoring adequate stock levels of stationery etc
Making room booking and other associated requests.
Respond appropriately to verbal complaints and refer any unresolved issues to senior admin staff as necessary.
Use appropriate methods to communicate effectively within a team i.e. email, attending meetings.
To undertake typing and producing documents as requested, using PC based MS Office (Word and Excel).
Provide cover for other admin staff within the team as directed by the Operational Support Manager.
Work confidentially at all times maintaining the integrity and security of patient's clinical records.
The post holder will be expected to support and adhere to general building protocols in relation to health, safety and security.
The post holder should be comfortable in the use of computer technology, have basic keyboard skills and have the ability to use email.
Working days are Monday to Friday 09:30 - 14:30 (hours negotiable)
Main duties of the job
About us
Sheffield Health and Social Care NHS Foundation Trust is a major employer and provider of services. Our Service Users, Carers and Staff are central, and our Values are important, to the delivery of high-quality care. We actively seek out individuals who share these values:
Date posted
24 July 2024
Pay scheme
Agenda for change
Band
Band 2
Salary
Depending on experience
Contract
Permanent
Working pattern
Part-time
Reference number
457-24-6331588
Job locations
1-4 Forest Close
S35 0JW
Sheffield
S350JW
Job descriptionJob description
Job responsibilities
Approachable and helpful
Ability to work well with other members of the service team
Ability to interact with people at all levels
Willingness to undertake training and personal development in line with the demands of the role
Knowledge of office/reception procedures
Understanding of confidentiality within a healthcare setting
Excellent communication skills
Methodical approach to work
Excellent keyboard skills
Desirable
Knowledge of Patient Record System (Insight)
Essential
GCSE or equivalent English and Maths at grade C or above.
Desirable
NVQ level 2 or equivalent in a relevant area.
Essential:
IT experience using Microsoft Office, particularly email and Word
Desirable:
Experience of working in a reception environment
Previous experience of working within the NHS or healthcare setting
Job responsibilities
Approachable and helpful
Ability to work well with other members of the service team
Ability to interact with people at all levels
Willingness to undertake training and personal development in line with the demands of the role
Knowledge of office/reception procedures
Understanding of confidentiality within a healthcare setting
Excellent communication skills
Methodical approach to work
Excellent keyboard skills
Desirable
Knowledge of Patient Record System (Insight)
Essential
GCSE or equivalent English and Maths at grade C or above.
Desirable
NVQ level 2 or equivalent in a relevant area.
Essential:
IT experience using Microsoft Office, particularly email and Word
Desirable:
Experience of working in a reception environment
Previous experience of working within the NHS or healthcare setting
Person SpecificationPerson Specification
reception procedures
Essential
Desirable
interpersonal
Essential
oWillingness to undertake training and personal development in line with the demands of the role
Essential
Desirable
reception procedures
Essential
Desirable
interpersonal
Essential
oWillingness to undertake training and personal development in line with the demands of the role
Essential
Desirable
Additional informationDisclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
Sheffield Health and Social Care NHS Foundation Trust
Address
1-4 Forest Close
S35 0JW
Sheffield
S350JW
Employer's website
Employer details
Employer name
Sheffield Health and Social Care NHS Foundation Trust
Address
1-4 Forest Close
S35 0JW
Sheffield
S350JW
Employer's website
About the company
National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.
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