• Job Description

  Req#: M0044-25-0205?language=en&page=123&sort=publicationDateDesc

  Job summary

  Salary Available on Application

  15 hours a week

  We are looking to appoint a part time Receptionist to join our existing experienced and highly motivated team.The hours will be Monday and Tuesday 7.5 hours per day between 8.30am & 6.30 pm.

  The role includes, staffing our front desk and extensive use of telephone where the successful candidate will act as initial contact for patients, managing requests, care of Dr, patient administration including booking and arranging appointments, arranging home visits etc.

  Main duties of the job

  Providing customer service for patients and visitors at Reception Front Desk

  Making appointment, Home Visit Requests

  Taking requests for prescriptions

  Giving out results

  Deal with general enquiries

  Register new patients and temporary residents

  Respond to needs of doctors and nurses during surgery

  Collect payments from patients for non NHS services

  Make refreshments for doctors and other team members, participate in washing up

  Any other reasonable duties as necessary

  About us

  Shotton Lane Surgery is a very well established and forward thinking practice. We have 4 extremely committed and successful GP Partners, alongside 1 Salaried GP, a committed bank of regular GP Locums, a highly motivated Nursing Team all backed by an excellent administrative support team.

  We are committed to high quality care of patients and staff and fully support the development of the team.

  We are part of the NE Flintshire Cluster

  Practice Website -Shotton Lane Surgery - 38 Shotton Lane, Shotton, Deeside, Flintshire, CH5 1QT

  Please visit Practice website

  Details

  Date posted

  02 July 2025

  Pay scheme

  Other

  Salary

  Depending on experience Salary Available on Application 15 hours a week

  Contract

  Permanent

  Working pattern

  Part-time, Flexible working

  Reference number

  M0044-25-0205

  Job locations

  Shotton Lane Surgery

  38 Shotton Lane

  Shotton

  Deeside

  Clwyd

  CH5 1QT

  
  

  Job description

  Job responsibilities

  We are looking to appoint a part time Receptionist to join our existing experienced and highly motivated team.The hours will be Monday and Tuesday 7.5 hours per day between 8.30am & 6.30 pm.

  The role includes, staffing our front desk and extensive use of telephone where the successful candidate will act as initial contact for patients, managing requests, care of Dr, patient administration including booking and arranging appointments, arranging home visits etc.

  The successful candidate will be able to demonstrate strong customer service skills gained from a busy, demanding environment, an excellent team player with the ability to work under pressure.

  We will be pleased to accept applications from both experienced receptionists and also, from trainees who can demonstrate previous experience working in a high tempo environment requiring accuracy and attention to detail.

  For further information about the role please contact Carol or Julie on the email address below or on 01244 815090

  To apply please send CV topractice.manager.w91036@wales.nhs.uk

  Job description

  Job responsibilities

  We are looking to appoint a part time Receptionist to join our existing experienced and highly motivated team.The hours will be Monday and Tuesday 7.5 hours per day between 8.30am & 6.30 pm.

  The role includes, staffing our front desk and extensive use of telephone where the successful candidate will act as initial contact for patients, managing requests, care of Dr, patient administration including booking and arranging appointments, arranging home visits etc.

  The successful candidate will be able to demonstrate strong customer service skills gained from a busy, demanding environment, an excellent team player with the ability to work under pressure.

  We will be pleased to accept applications from both experienced receptionists and also, from trainees who can demonstrate previous experience working in a high tempo environment requiring accuracy and attention to detail.

  For further information about the role please contact Carol or Julie on the email address below or on 01244 815090

  To apply please send CV topractice.manager.w91036@wales.nhs.uk

  Person Specification

  Qualifications

  Essential

  • Good Level of education with recognised qualifications in English & Maths

  Desirable

  • Welsh speaking

  Experience

  Essential

  • Working in public facing environment

  Desirable

  • experience in Primary Care

  ADDITIONAL CRITERIA

  Essential

  • Adaptable

  Desirable

  • n/a

  Person Specification

  Qualifications

  Essential

  • Good Level of education with recognised qualifications in English & Maths

  Desirable

  • Welsh speaking

  Experience

  Essential

  • Working in public facing environment

  Desirable

  • experience in Primary Care

  ADDITIONAL CRITERIA

  Essential

  • Adaptable

  Desirable

  • n/a

  Disclosure and Barring Service Check

  This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

  Certificate of Sponsorship

  Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

  From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

  Additional information

  Disclosure and Barring Service Check

  This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

  Certificate of Sponsorship

  Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

  From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

  Employer details

  Employer name

  GP Practice in Wales

  Address

  Shotton Lane Surgery

  38 Shotton Lane

  Shotton

  Deeside

  Clwyd

  CH5 1QT

  
  

  Employer's website

  https://gpwales.co.uk (Opens in a new tab)

  Employer details

  Employer name

  GP Practice in Wales

  Address

  Shotton Lane Surgery

  38 Shotton Lane

  Shotton

  Deeside

  Clwyd

  CH5 1QT

  
  

  Employer's website

  https://gpwales.co.uk (Opens in a new tab)

• About the company

  National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.

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