NHS

Receptionist


PayCompetitive
LocationTamworth/England
Employment typePart-Time

This job is now closed

  • Job Description

      Req#: A2346-24-0005?language=en&page=681&sort=publicationDateDesc

      Job summary

      We are a friendly busy GP Practice who are looking for an enthusiastic, hardworking and sociable team player to join our dedicated reception team. The aim of the role is to provide an efficient and effective reception service and assist with admin duties. Previous experience of working in a General practice is essential. We have 2 positions available working either 25 or 30 hours per week working 5 days Monday - Friday. You must be flexible to cover holidays and sickness at short notice.

      Main duties of the job

      Excellent communication skills - written and oral Strong IT Skills Clear, polite telephone manner Effective time management - planning and organising Ability to work as a team member and autonomously Good interpersonal skills Ability to follow procedures and policy

      Previous Applicants need not apply

      About us

      TRI-LINKS Medical Practice is a busy general practice located across 2 sites in Amington and Belgrave in Tamworth. We take pride in achieving high standards to support our patients and staff. We strive to provide excellent care by being honest, equal, accountable, respectable and being proud of our team

      Date posted

      01 July 2024

      Pay scheme

      Other

      Salary

      £11.44 an hour

      Contract

      Permanent

      Working pattern

      Part-time

      Reference number

      A2346-24-0005

      Job locations

      130 Tamworth Road

      Amington

      Tamworth

      Staffordshire

      B77 3BZ


      Derwent

      Tamworth

      Staffordshire

      B77 2LD


      Job description

      Job responsibilities

      To receive incoming and initiate outgoing telephone calls in order to facilitate timely and appropriate communications with others, taking messages and dealing with appropriate queries. Refer to Community Pharmacy where appropriate. Premises: Open up the reception / admin areas at the start of the day when first to arrive and make all necessary preparations to receive patients. Keep all areas clean and tidy. Ensure all confidential information / prescriptions are locked away Ensure an effective and efficient reception service is provided to patients and any other visitors to the practice Deal with all general enquiries, explain procedures and make new and follow-up appointments. Explain practice protocols to new patients and those seeking temporary cover and ensure procedures are completed. Enter requests for home visits onto the computer system, ensuring careful recording of all relevant details and where necessary refer to Duty Doctor. Action and deal with repeat prescription requests. Follow up on any patients tasks requested by the Clinicians The role is very varied and interesting. Enter patient information on to the computer as required. Ensure that all new patients are registered onto the computer system promptly and accurately To provide general support to the Doctors, Practice Manager and Health Professionals involving general clerical work Input Patient Data ensuring correct read codes are used To maintain the computer clinic system in an accurate and secure manner. To provide cover for members of the Reception team during periods of sickness and annual leave. Any other duties deemed reasonable by the Partners / Practice Manager

      Job description

      Job responsibilities

      To receive incoming and initiate outgoing telephone calls in order to facilitate timely and appropriate communications with others, taking messages and dealing with appropriate queries. Refer to Community Pharmacy where appropriate. Premises: Open up the reception / admin areas at the start of the day when first to arrive and make all necessary preparations to receive patients. Keep all areas clean and tidy. Ensure all confidential information / prescriptions are locked away Ensure an effective and efficient reception service is provided to patients and any other visitors to the practice Deal with all general enquiries, explain procedures and make new and follow-up appointments. Explain practice protocols to new patients and those seeking temporary cover and ensure procedures are completed. Enter requests for home visits onto the computer system, ensuring careful recording of all relevant details and where necessary refer to Duty Doctor. Action and deal with repeat prescription requests. Follow up on any patients tasks requested by the Clinicians The role is very varied and interesting. Enter patient information on to the computer as required. Ensure that all new patients are registered onto the computer system promptly and accurately To provide general support to the Doctors, Practice Manager and Health Professionals involving general clerical work Input Patient Data ensuring correct read codes are used To maintain the computer clinic system in an accurate and secure manner. To provide cover for members of the Reception team during periods of sickness and annual leave. Any other duties deemed reasonable by the Partners / Practice Manager

      Person Specification

      Experience

      Essential

      • Experience of working in Primary care

      Desirable

      • Experience of working with Emis Web desirable. However full training can be provided
      Person Specification

      Experience

      Essential

      • Experience of working in Primary care

      Desirable

      • Experience of working with Emis Web desirable. However full training can be provided

      Disclosure and Barring Service Check

      This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

      Employer details

      Employer name

      Tri-Links Medical Practice

      Address

      130 Tamworth Road

      Amington

      Tamworth

      Staffordshire

      B77 3BZ


      Employer's website

      https://www.tri-linkssurgery.nhs.uk/ (Opens in a new tab)

      Employer details

      Employer name

      Tri-Links Medical Practice

      Address

      130 Tamworth Road

      Amington

      Tamworth

      Staffordshire

      B77 3BZ


      Employer's website

      https://www.tri-linkssurgery.nhs.uk/ (Opens in a new tab)

  • About the company

      National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.