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Job Description
- Req#: A1923-25-0033?language=en&page=340&sort=publicationDateDesc
- To become familiar with Practice procedures and protocols, and comply with them
- To support with the regular upkeep ofboth sites, adhering to and reinforcing health and safety across all sites
- To open and close sites
- To play a part in all Reception and Practice Team activities, for example, meetings
- To be responsible for self-development with support of Practice Team
Apply practice policies, standards and guidance
- To become familiar with Practice procedures and protocols, and comply with them
- To support with the regular upkeep ofboth sites, adhering to and reinforcing health and safety across all sites
- To open and close sites
- To play a part in all Reception and Practice Team activities, for example, meetings
- To be responsible for self-development with support of Practice Team
Apply practice policies, standards and guidance
- Good knowledge of Microsoft Office Word, Excel and Outlook
- Good knowledge of GDPR
- Good knowledge of Microsoft Office Word, Excel and Outlook
- Good knowledge of GDPR
Job summary
We are looking for x3 Receptionists, working between the hours of 8:00am and 6:00pm, Monday to Friday.
The role is a varied and interesting job working in a medical practice within the reception area, the role includes, call handling and administrative duties. The role holder will have excellent communications skills for face to face and telephone interactions with patients and service providers and other health professionals at all levels. The role holder will have experience in dealing with the general public. To have positive demeanour and stay calm and work under pressure will also a kind and empathetic approach. The post holder will be required to proactively communicate to relevant people i.e. staff, clinicians, patients and visitors you will have good PC literacy skills, using MS Office packages and NHS systems for which you will be given training. Ensuring attention to detail and consistently following protocols and procedures to respond to patient/ clinicians requests and support with any urgent admin requirements. The role requires good organisational skills and be able to effectively prioritise their work.
Main duties of the job
The job is in a fast paced environment working as a team player as part of a team at all Teldoc sites.
About us
The role is based at any of the six Teldoc practices, but you may be required to provide cover at the Priorslee and Shifnal sites, so you must be able to travel.
Hours of work will be between the hours of 8am and 6pm, fully flexible, to potentially include 1 Saturday per month.
PREVIOUS APPLICANTS NEED NOT APPLY.
Date posted
30 April 2025
Pay scheme
Other
Salary
£12.21 an hour
Contract
Permanent
Working pattern
Part-time, Flexible working
Reference number
A1923-25-0033
Job locations
Oakengates Medical Practice
Limes Walk
Oakengates
Telford
Shropshire
TF2 6JJ
Shifnal & Priorslee Medical Practice
Haughton Road
Shifnal
Shropshire
TF11 8DD
Teldoc-lawley Site
Farriers Green
Lawley Bank
Telford
Shropshire
TF4 2LL
Job descriptionJob description
Job responsibilities
Job responsibilities
Person SpecificationPerson Specification
Experience
Essential
Experience
Essential
Employer details
Employer name
Teldoc
Address
Oakengates Medical Practice
Limes Walk
Oakengates
Telford
Shropshire
TF2 6JJ
Employer's website
Employer details
Employer name
Teldoc
Address
Oakengates Medical Practice
Limes Walk
Oakengates
Telford
Shropshire
TF2 6JJ
Employer's website
About the company
National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.