• Job Description

  Req#: C9390-24-0845?language=en&page=51&sort=publicationDateDesc

  Job summary

  Medicine for the Elderly department have an exciting opportunity for a Receptionist / Typist. The Department forms part of Local Services at Southend Hospital NHS Trust providing an Outpatient Service and Ward Based Care.

  We take pride in nurturing a supportive environment in which to work while ensuring we deliver a high quality service.

  You will provide an efficient and effective administrative service and will be required to work as part of a team, have a flexible and professional attitude to work and provide cross cover during periods of absence.

  You will work closely with the department's secretaries, reception, and clerical staff to provide a flexible and reliable administration service to the Medicine for the Elderly and Stroke teams.

  Main duties of the job

  Support the Medical Specialties Admin Team to set up, review and adjust clinics in liaison with appropriate clinicians to ensure they meet the demands and expectations of patients and other stakeholders.

  Support the Medical Specialties Admin Team, Divisional Managers and Clinicians in coordinating clinic capacity including liaising with patients etc. in relation to clinic cancellations and re-bookings.

  Receive and respond or escalate telephone enquiries from patients, carers and external agencies in relation to hospital admissions, appointments and general enquiries as appropriate.

  Receive and process incoming correspondence, paper and electronic, ensuring it reaches the appropriate place within the required deadlines.

  About us

  Mid and South Essex NHS Foundation Trust is now one of the largest in the country, with a workforce of approximately 15,000 who serve a population of 1.2 million people.We work together, and in conjunction with MSE Health and Care Partnership, to deliver excellent local and specialist services, to improve the health and wellbeing of our patients in a compassionate way, and provide a respectful, but vibrant place for staff to develop, innovate and build careers.From facilities through to consultant specialists we want to be the best, to achieve this we need to recruit not just those who are the finest in their field but also those who have the potential to be. Yes, experience is important but so is outlook - if you are dynamic, forward-thinking and enthusiastic we want you to join us.

  We not only offer you a good working environment with flexible working opportunities, but also the opportunity to develop your career with access to appropriate training for your job and the support to succeed and progress.

  Date posted

  21 May 2024

  Pay scheme

  Agenda for change

  Band

  Band 2

  Salary

  £22,383 a year Per Annum (Pro Rata for Part Time)

  Contract

  Secondment

  Working pattern

  Part-time

  Reference number

  390-MED-SO-8050

  Job locations

  Southend

  Prittlewell Chase

  Westcliff, Southend-on-Sea

  SS0 0RY

  
  

  Job description

  Job responsibilities

  Please see attached a full job description setting out the details of the role and responsibilities.

  We look forward to your application.

  Job description

  Job responsibilities

  Please see attached a full job description setting out the details of the role and responsibilities.

  We look forward to your application.

  Person Specification

  Qualifications

  Essential

  • Competent in Microsoft Word
  • Audio typing skills
  • Minimum of 50 wpm typing speed
  • GCSE or equivalent in English and Maths

  Desirable

  • ECDL, Outlook, MS Excel, PowerPoint, Access
  • Medical Terminology

  Previous Experience

  Essential

  • General knowledge of office duties.

  Desirable

  • Office environment experience
  • Medway / ERS experience

  Skills and Knowledge

  Essential

  • Good Communication Skills written

  Desirable

  • Digital dictation and/or voice recognition

  Person Specification

  Qualifications

  Essential

  • Competent in Microsoft Word
  • Audio typing skills
  • Minimum of 50 wpm typing speed
  • GCSE or equivalent in English and Maths

  Desirable

  • ECDL, Outlook, MS Excel, PowerPoint, Access
  • Medical Terminology

  Previous Experience

  Essential

  • General knowledge of office duties.

  Desirable

  • Office environment experience
  • Medway / ERS experience

  Skills and Knowledge

  Essential

  • Good Communication Skills written

  Desirable

  • Digital dictation and/or voice recognition

  Disclosure and Barring Service Check

  This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

  Certificate of Sponsorship

  Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

  From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

  Additional information

  Certificate of Sponsorship

  Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

  From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

  Employer details

  Employer name

  Mid and South Essex NHS Foundation Trust

  Address

  Southend

  Prittlewell Chase

  Westcliff, Southend-on-Sea

  SS0 0RY

  
  

  Employer's website

  https://www.mse.nhs.uk (Opens in a new tab)

  Employer details

  Employer name

  Mid and South Essex NHS Foundation Trust

  Address

  Southend

  Prittlewell Chase

  Westcliff, Southend-on-Sea

  SS0 0RY

  
  

  Employer's website

  https://www.mse.nhs.uk (Opens in a new tab)

• About the company

  National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.

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