• Job Description

  Req#: 6018
  OVERVIEW
  
  
  GCG, an Alera Group company, is looking for a Receptionist. We are seeking highly motivated colleagues who bring experience and enthusiasm to our team – joining us may be the perfect fit for you!
  
  Alera Group was founded in 2017 and has grown to become the 15th largest broker of US business. We are passionate about our clients’ success in the areas of Employee Benefits, Property and Casualty Insurance, Retirement Plan Services, and Wealth Services. With a network of offices nationwide, our commitment to collaboration allows us to offer national resources combined with local service.
  
  RESPONSIBILITIES
  
  
  • Receiving visitors at the front desk by greeting, welcoming, directing and announcing them appropriately
  • Answering screening and forwarding incoming phone calls
  • Receiving and sorting daily mail
  • Look up carrier alerts in their site daily
  • Log all claims into our Management System
  • Reach out to our clients via email, text and phone call regarding their late bills.
  • Scan and attach documents
  • Take and log payments
  • Send client certificates for their vehicles via email, text or mail
  • Audit New business sheet and upload documents to our Agency management system.
  
  QUALIFICATIONS
  
  
  • Proven work experience as a Receptionist, Front Office Representative or similar role
  • Proficiency in Microsoft Office Suite
  • Hands-on experience with office equipment (e.g. fax machines and printers)
  • Professional attitude and appearance
  • Solid written and verbal communication skills
  • Great Keyboarding/typing skills
  • Ability to be resourceful and proactive when issues arise
  • Excellent organizational skills
  • Multitasking and time-management skills, with the ability to prioritize tasks
  • Customer service attitude
  • High school degree; additional certification in Office Management is a plus
  
  BENEFITS
  
  
  Alera Group offers comprehensive benefits to our colleagues, including medical, dental, life and disability insurance, 401k, generous paid time off and much more.
  Hourly range is $15 to $16 per hour.
  We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status, or any other protected class.
  Alera Group is committed to protecting your privacy. Please review our Privacy Policy to understand what personal information we may collect and use as part of your application process.
  #LI-KB1
  #LI-Onsite
  
  
  • Proven work experience as a Receptionist, Front Office Representative or similar role
  • Proficiency in Microsoft Office Suite
  • Hands-on experience with office equipment (e.g. fax machines and printers)
  • Professional attitude and appearance
  • Solid written and verbal communication skills
  • Great Keyboarding/typing skills
  • Ability to be resourceful and proactive when issues arise
  • Excellent organizational skills
  • Multitasking and time-management skills, with the ability to prioritize tasks
  • Customer service attitude
  • High school degree; additional certification in Office Management is a plus
  
  
  • Receiving visitors at the front desk by greeting, welcoming, directing and announcing them appropriately
  • Answering screening and forwarding incoming phone calls
  • Receiving and sorting daily mail
  • Look up carrier alerts in their site daily
  • Log all claims into our Management System
  • Reach out to our clients via email, text and phone call regarding their late bills.
  • Scan and attach documents
  • Take and log payments
  • Send client certificates for their vehicles via email, text or mail
  • Audit New business sheet and upload documents to our Agency management system.

• About the company

  Alera Group is an independent national insurance brokerage and wealth management firm made up of 24 like-minded, high-performing, entrepreneurial firms across the United States. We are the nation’s 7th largest privately held employee benefits firm and ...

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