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Job Description
- Req#: C9225-25-0171?language=en&page=318&sort=publicationDateDesc
- Good standard of education 4 GCSE's or equivalent including English
- Reception / Administrative experience
- Effective written communication skills
- PAS experience
- Good standard of education 4 GCSE's or equivalent including English
- Reception / Administrative experience
- Effective written communication skills
- PAS experience
Job summary
A Receptionist is an administrative assistant who works in a hospital department. They will be responsible for creating and updating patient files when they receive care. Ensure concise, clear and accurate documentation is maintained at all times including updating NHS systems. They will also be the first point of call for patients entering the unit and ensure a friendly working environment is maintained. You will also be responsible for answering the telephone to relatives and other departments in the trust.
Post Holder will be working Monday - Friday only 12:00 - 18:00
Main duties of the job
A fantastic opportunity is available for the right person to join our friendly team as a part time Receptionist working within a busy Haemodialysis Unit.
The successful candidate will become part of the team delivering the day to day service needs of the busy unit. You will be required to support the team by providing a high standard of patient service and record keeping. We are looking for someone to work with the team who is pro-active, competent, caring and compassionate, with excellent communication skills.
Candidates must be able to work in a pressured environment, thrive on challenges and exceed expectation on a daily basis.
About us
The Royal Wolverhampton NHS Trust is one of the largest NHS trusts in the West Midlands providing primary, acute and community services and we are incredibly proud of the diversity of both our staff and the communities we serve. We are building a workforce that can help us to fulfil our values, improve quality of care for patients, and solve the health care problems of tomorrow. We're passionate about the value that diversity of thinking and lived experience brings in enabling us to become a learning organisation and leader in delivering compassionate care for our patients.
We are delighted that we have been rated as "Good" by CQC. We have achievednumerous awards; The Nursing Times Best Diversity and Inclusion Practice and Best UK Employer of the Year for Nursing Staff in 2020.
The Trust is a supportive working environment committed to creating flexible working arrangements that suit your needs and as such will consider all requests from applicants who wish to work flexibly.
Details
Date posted
06 May 2025
Pay scheme
Agenda for change
Band
Band 2
Salary
£24,169 a year pro rata
Contract
Permanent
Working pattern
Part-time
Reference number
225-DIV2-7106097
Job locations
New Cross Hospital
Wolverhampton
WV10 0QP
Job descriptionJob description
Job responsibilities
Excellent communication skills
Good documentation skills.
Good computer skills and use of computer programs.
Excellent telephone manor.
Flexibility and adaptability.
Work within a MDT environment.
Supporting line managers by identifying any concerns raised by relatives or health professionals.
Job responsibilities
Excellent communication skills
Good documentation skills.
Good computer skills and use of computer programs.
Excellent telephone manor.
Flexibility and adaptability.
Work within a MDT environment.
Supporting line managers by identifying any concerns raised by relatives or health professionals.
Person SpecificationPerson Specification
Qualifications
Essential
Experience
Essential
Desirable
Qualifications
Essential
Experience
Essential
Desirable
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
The Royal Wolverhampton NHS Trust
Address
New Cross Hospital
Wolverhampton
WV10 0QP
Employer's website
Employer details
Employer name
The Royal Wolverhampton NHS Trust
Address
New Cross Hospital
Wolverhampton
WV10 0QP
Employer's website
About the company
National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.