• Job Description

  Req#: C9842-25-0212?language=en&page=755&sort=publicationDateDesc

  Job summary

  We are looking to recruit a new receptionist to join our friendly team at Creswell and Langwith Medical Centre.

  As you will be the first point of contact at the practice dealing with telephone calls, patients and visitors it is important you always present in a polite and friendly manner. You will need to be a team player, well organised with great communication skills and able to work under pressure. The workload can be challenging and varied. Therefore, having the right skills and attributes is extremely important to our practice team and our organisation.

  We are looking for someone who has

  Experience in reception/customer service [ office-based environment]

  Excellent communication Skills, both written and verbal

  Proficient in using Microsoft Excel/ Word

  Flexible approach to working pattern

  Main duties of the job

  Dealing with all general enquiries, making new and follow-up appointments,

  Booking home visits and telephone consultations ensuring appointments are booked with the appropriate clinician

  Receive and make telephone calls as required. Diverting calls and taking messages, ensuring accuracy of detail.

  Inputting patient information on to the computer system as required.

  Opening/Closing the Surgery in accordance with Practice protocols

  Maintaining and actioning both electronic and paper documentation.

  Processing prescriptions in accordance with Practice guidelines.

  Photocopying and scanning as required.

  Keeping the reception area, noticeboards and leaflet dispensers tidy and free from obstructions and clutter

  Flexibility to work additional hours to cover unplanned absence is essential.

  This is a brief overview of the role, the list is not exhaustive and other reasonable tasks maybe added by management as and when required

  About us

  Creswell and Langwith Medical Centre is part of Derbyshire Community Healthcare NHS Foundation Trust. We are a welcoming & busy practice with 5500 patients.

  We have an established team of 7 General Practitioners, along with supporting healthcare professionals including ACP, Care Coordinator, Nursing team and an administration team.

  Details

  Date posted

  02 May 2025

  Pay scheme

  Agenda for change

  Band

  Band 2

  Salary

  £23,615 a year pa. pro rata

  Contract

  Permanent

  Working pattern

  Part-time

  Reference number

  842-SCS-5540-25-B

  Job locations

  Creswell and Langwith Medical Centre

  Welbeck Street

  Worksop

  S804HA

  
  

  Job description

  Job responsibilities

  PLEASE NOTE: Please see attached Job Description and Person Specification. To apply, please click APPLY FOR THIS JOB - this link will take you to the TRAC Recruitment Site. You will need to register if you do not already have an account

  Job description

  Job responsibilities

  PLEASE NOTE: Please see attached Job Description and Person Specification. To apply, please click APPLY FOR THIS JOB - this link will take you to the TRAC Recruitment Site. You will need to register if you do not already have an account

  Person Specification

  Essential

  Essential

  • Achieved Grade/Equivalent
  • Reception/Customer Service Experience in an office based environment

  Desirable

  • Experience working in General Practice
  • Use of systm One
  • Use of IT systems

  Skills and Attributes

  Essential

  • Ability to work as part of a team
  • Good time management and ability to prioritise

  Desirable

  • Use of Microsoft Office
  • Experience using a switchboard

  Person Specification

  Essential

  Essential

  • Achieved Grade/Equivalent
  • Reception/Customer Service Experience in an office based environment

  Desirable

  • Experience working in General Practice
  • Use of systm One
  • Use of IT systems

  Skills and Attributes

  Essential

  • Ability to work as part of a team
  • Good time management and ability to prioritise

  Desirable

  • Use of Microsoft Office
  • Experience using a switchboard

  Disclosure and Barring Service Check

  This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

  UK Registration

  Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

  Additional information

  Disclosure and Barring Service Check

  This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

  UK Registration

  Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

  Employer details

  Employer name

  Derbyshire Community Health Services NHSFT

  Address

  Creswell and Langwith Medical Centre

  Welbeck Street

  Worksop

  S804HA

  
  

  Employer's website

  http://www.dchs.nhs.uk/ (Opens in a new tab)

  Employer details

  Employer name

  Derbyshire Community Health Services NHSFT

  Address

  Creswell and Langwith Medical Centre

  Welbeck Street

  Worksop

  S804HA

  
  

  Employer's website

  http://www.dchs.nhs.uk/ (Opens in a new tab)

• About the company

  National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.

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