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Job Description
- Req#: A4263-25-0000?language=en&page=23&sort=publicationDateDesc
- RESPONSIBILITIES:
- To open/close practice
- Room check end of the day
- To assist with the smooth running of the practice
- To ensure all visitors and telephone callers to the practice are greeted professionally and friendly.
- New patient registrations.
- Call/recall of patients on chronic disease register and or long term conditions register.
- Making appointments on Emis Web, submitting triages for patients who are unable to do so.
- Dealing with all telephone queries/prescription requests from patients.
- Filing patient records/post.
- Ad hoc from PM and or partners.
- To answer telephone calls promptly and deal with enquiries in a helpful and courteous manner.
- Booking, cancelling, amending patient appointments.
- To have an overview of the demands and workflow of the practice during the day.
- Registering new patients within the catchment area.
- Dealing with internal and external post.
- Scanning and action the clinical correspondence as per GP instructions.
- Ability to work unsupervised as well as part of the team.
- Previous experience essential.
- To be flexible to cover shifts in the event of staff holidays and sickness at short notice
- To answer telephone calls promptly and deal with enquiries in a helpful and courteous manner.
- Booking, cancelling, amending patient appointments.
- To have an overview of the demands and workflow of the practice during the day.
- Registering new patients within the catchment area.
- Dealing with internal and external post.
- Scanning and action the clinical correspondence as per GP instructions.
- Ability to work unsupervised as well as part of the team.
- Previous experience essential.
- To be flexible to cover shifts in the event of staff holidays and sickness at short notice
- Previous experience working within GP/NHS is essential
- Previous experience working within GP/NHS is essential
Job summary
We are looking for an receptionist/administrator, with good people skills to join our friendly team.
You will also need to possess a high level of organisation skills, have excellent communications skills with a good team spirit.
High level of quality customer care is an integral part of the role.You will need to have the ability to be self motivated and be confident on using your own initiative within the limits of the role.
Main duties of the job
About us
Keats Surgery is based in Edmonton, with good travel links by car and public transport.
Our dedicated team 2 GP's, 2 nurses with 8 reception/ admin staff
Details
Date posted
09 May 2025
Pay scheme
Other
Salary
£12.21 an hour
Contract
Permanent
Working pattern
Part-time
Reference number
A4263-25-0000
Job locations
Keats Surgery
Church Street
London
N9 9HJ
Job descriptionJob description
Job responsibilities
Job responsibilities
Person SpecificationPerson Specification
Experience
Desirable
Experience
Desirable
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Keats Surgery
Address
Keats Surgery
Church Street
London
N9 9HJ
Employer's website
Employer details
Employer name
Keats Surgery
Address
Keats Surgery
Church Street
London
N9 9HJ
Employer's website
About the company
National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.