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Job Description
- Req#: A1915-25-0006?language=en&page=933&sort=publicationDateDesc
- Experience working with EMIS required
- Experience working within a GP Practice
- Experience working with Docman
- Experience working with EMIS required
- Experience working within a GP Practice
- Experience working with Docman
Job summary
About Us:
We are a busy, friendly GP practice committed to delivering high-quality patient care in a supportive team environment. We are currently seeking a motivated and professional Receptionist/Administrator with experience using EMIS Web to join our front-of-house team.
Main duties of the job
Key Responsibilities
Greeting and assisting patients both in person and over the phone
Booking, amending and cancelling appointments using EMIS Web
Handling patient queries efficiently and confidentially
Processing repeat prescription requests
Supporting the clinical and administrative team with day-to-day duties
Maintaining accurate and up-to-date patient records
Managing incoming and outgoing correspondence
Essential Requirements:
Previous experience working in a GP surgery or healthcare environment
Proficient in using EMIS Web
Excellent communication and interpersonal skills
Strong attention to detail and ability to multitask in a fast-paced environment
A professional, compassionate, and patient-focused approach
Confidentiality awareness and understanding of data protection (GDPR)
Knowledge of NHS systems and procedures
Experience working with EMIS and Docman
Basic understanding of medical terminology
About us
We are a busy, friendly GP practice located in the heart of Primrose Hill committed to delivering high-quality patient care in a supportive team environment. We are a short walk from Chalk Farm underground station.
Details
Date posted
26 June 2025
Pay scheme
Other
Salary
Depending on experience
Contract
Permanent
Working pattern
Full-time, Part-time, Flexible working
Reference number
A1915-25-0006
Job locations
99 Regents Park Road
London
NW1 8UR
Job descriptionJob description
Job responsibilities
Greeting and assisting patients both in person and over the phone
Booking, amending and cancelling appointments using EMIS Web
Handling patient queries efficiently and confidentially
Processing repeat prescription requests
Supporting the clinical and administrative team with day-to-day duties
Maintaining accurate and up-to-date patient records
Managing incoming and outgoing correspondence
Job responsibilities
Greeting and assisting patients both in person and over the phone
Booking, amending and cancelling appointments using EMIS Web
Handling patient queries efficiently and confidentially
Processing repeat prescription requests
Supporting the clinical and administrative team with day-to-day duties
Maintaining accurate and up-to-date patient records
Managing incoming and outgoing correspondence
Person SpecificationPerson Specification
Experience
Essential
Desirable
Experience
Essential
Desirable
Additional informationDisclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Primrose Hill Surgery
Address
99 Regents Park Road
London
NW1 8UR
Employer's website
Employer details
Employer name
Primrose Hill Surgery
Address
99 Regents Park Road
London
NW1 8UR
Employer's website
About the company
National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.
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