• Job Description

  Req#: A2034-25-0003?language=en&page=308&sort=publicationDateDesc

  Job summary

  We are looking to recruit a friendly full time and part time GP receptionist/administrator. This will include working morning and evening shifts on rotation.

  Main duties of the job

  The post requires someone with initiative, enthusiasm, excellent communication skills, empathy with patients and colleagues, well organised, reliable and with a flexible approach to team work. The role involves reception and admin duties both patient facing and over the phone.

  You will need excellent organisational, communication and interpersonal skills, along with the ability to work as part of a team while managing your own workload

  About us

  Squires Lane Medical Practice is a friendly and welcoming surgery. We have a list size of 5600 patients. Our reception team are very enthusiastic, supportive, highly motivated and works well as a team. Our Practice consists of 2 GP Partners, 1 Salaried GP, 1 Practice Manager, 1 Nurse, 1 Health Care Assistant, 1 Reception Manager, 2 Medical Secretaries, 3 Medical Summarizers and 4 receptionists.

  Details

  Date posted

  03 June 2025

  Pay scheme

  Other

  Salary

  £12.21 an hour

  Contract

  Permanent

  Working pattern

  Full-time, Part-time

  Reference number

  A2034-25-0003

  Job locations

  2 Squires Lane

  London

  N3 2AU

  
  

  Job description

  Job responsibilities

  The purpose of the role is to:

  Offer general assistance to the practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone

  Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way

  Undertake a variety of administrative duties to assist in the smooth running of the practice, including the provision of secretarial and clerical support to clinical staff and other members of the practice team

  Facilitate effective communication between patients, members of the primary health care team, secondary care and other associated healthcare agencies

  Duties and responsibilities:

  The duties and responsibilities to be undertaken by members of the practice administration team may include any or all of the items in the following list. Duties may be varied from time to time under the direction of the senior receptionist/practice manager, dependent on current and evolving practice workload and staffing levels:

  • Greeting patients
  • Opening up/locking-up of Practice premises and maintaining security
  • Printing blood forms.
  • Advise patients of relevant charges for private (non General Medical Services)
  • Picking up calls from patients and other services, e.g hospitals.
  • Assisting doctors and patient with queries.
  • Liaising with hospitals and pharmacy
  • Submitting e-consult lites
  • Processing e-consults and e-consult lites
  • Triaging patients to the appropriate services available.
  • Completing tasks from clinicians
  • Scanning and filling clinical/admin letters.
  • Processing incoming post and emails
  • Forwarding prescriptions to the doctors.
  • Ensure that all new patients are registered onto the computer system promptly and accurately.
  • Process samples received from patients following urine protocol.
  • Process referrals on a day-to-day basis ensuring they go to the correct service.

  Job description

  Job responsibilities

  The purpose of the role is to:

  Offer general assistance to the practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone

  Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way

  Undertake a variety of administrative duties to assist in the smooth running of the practice, including the provision of secretarial and clerical support to clinical staff and other members of the practice team

  Facilitate effective communication between patients, members of the primary health care team, secondary care and other associated healthcare agencies

  Duties and responsibilities:

  The duties and responsibilities to be undertaken by members of the practice administration team may include any or all of the items in the following list. Duties may be varied from time to time under the direction of the senior receptionist/practice manager, dependent on current and evolving practice workload and staffing levels:

  • Greeting patients
  • Opening up/locking-up of Practice premises and maintaining security
  • Printing blood forms.
  • Advise patients of relevant charges for private (non General Medical Services)
  • Picking up calls from patients and other services, e.g hospitals.
  • Assisting doctors and patient with queries.
  • Liaising with hospitals and pharmacy
  • Submitting e-consult lites
  • Processing e-consults and e-consult lites
  • Triaging patients to the appropriate services available.
  • Completing tasks from clinicians
  • Scanning and filling clinical/admin letters.
  • Processing incoming post and emails
  • Forwarding prescriptions to the doctors.
  • Ensure that all new patients are registered onto the computer system promptly and accurately.
  • Process samples received from patients following urine protocol.
  • Process referrals on a day-to-day basis ensuring they go to the correct service.

  Person Specification

  Qualifications

  Essential

  • GCSE grade A to C in English and Maths.
  • Basic IT skills with experience of working with Microsoft Outlook and Microsoft word

  Desirable

  • Previous work experience in General Practice using EMIS and Docman

  Experience

  Essential

  • Previous experience in dealing with the public such as a receptionist or admin role.

  Desirable

  • Previous work experience in General Practice

  Skills

  Essential

  • Previous work experience in General Practice

  Person Specification

  Qualifications

  Essential

  • GCSE grade A to C in English and Maths.
  • Basic IT skills with experience of working with Microsoft Outlook and Microsoft word

  Desirable

  • Previous work experience in General Practice using EMIS and Docman

  Experience

  Essential

  • Previous experience in dealing with the public such as a receptionist or admin role.

  Desirable

  • Previous work experience in General Practice

  Skills

  Essential

  • Previous work experience in General Practice

  Disclosure and Barring Service Check

  This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

  Employer details

  Employer name

  Squires Lane Medical Practice

  Address

  2 Squires Lane

  London

  N3 2AU

  
  

  Employer's website

  https://www.squireslanemedicalpractice.co.uk/ (Opens in a new tab)

  Employer details

  Employer name

  Squires Lane Medical Practice

  Address

  2 Squires Lane

  London

  N3 2AU

  
  

  Employer's website

  https://www.squireslanemedicalpractice.co.uk/ (Opens in a new tab)

• About the company

  National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.

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