• Job Description

  Req#: A1462-25-0001?language=en&page=209&sort=publicationDateDesc

  Job summary

  You will be responsible for undertaking a wide range of reception and administrative duties and the provision of general support to the multidisciplinary team. Duties can include but are not limited to, greeting and directing patients, patient registration, booking appointments, processing of information (electronic and hard copy) and assisting patients as required. To act as the central point of contact for patients, the distribution of information, messages and enquiries for the clinical team, liaising with multidisciplinary team members and external agencies such as secondary care and community service providers.

  Main duties of the job

  The following are the core responsibilities of the receptionist/administrator. There may be on occasion, a requirement to carry out other tasks; this will be dependent upon factors such as workload and staffing levels:

  Maintaining and monitoring the practice appointment system

  Process personal, telephone and e-requests for appointments

  Answer incoming phone calls, transferring calls or dealing with the callers request appropriately

  Signpost patients to the correct service

  Process incoming and outgoing mail

  Initiating contact with and responding to, requests from patients, team members and external agencies

  Process referrals to external agencies such as secondary care using the electronic referral system

  Read code data on System One

  File and store records as required

  Data entry of new and temporary registrations and relevant patient information as required

  Input data into the patients healthcare records as necessary

  Scanning of patient related documentation and attaching scanned documents to patients healthcare records

  Manage all queries (including administrative queries) as necessary in an efficient manner

  Maintain a clean, tidy, effective working area at all times

  Monitor and maintain the reception area and notice board

  Support all clinical staff with general tasks as requested

  About us

  Crich Medical Practice is a rural practice based near Matlock. We have two branch sites which each have their own Dispensary. We are part of Amber Valley Health which is a group of seven practices working together to provide extra healthcare for the benefit of the local community.

  Our team consists of 4 partners, 2 salaried GPs & a team of nurses and support staff. We are also a training practice and have registrars working within the practice.

  We pride ourselves in offering a friendly, supportive working environment & strive to provide the highest standards of care.

  Details

  Date posted

  07 May 2025

  Pay scheme

  Other

  Salary

  £12.21 an hour

  Contract

  Permanent

  Working pattern

  Part-time

  Reference number

  A1462-25-0001

  Job locations

  Oakwell Drive

  Crich

  Matlock

  Derbyshire

  DE4 5PB

  
  

  Job description

  Job responsibilities

  To be responsible for undertaking a wide range of reception and administrative duties and the provision of general support to the multidisciplinary team. Duties can include but are not limited to, greeting and directing patients, patient registration, booking appointments, processing of information (electronic and hard copy) and assisting patients as required. To act as the central point of contact for patients, the distribution of information, messages and enquiries for the clinical team, liaising with multidisciplinary team members and external agencies such as secondary care and community service providers.

  Job description

  Job responsibilities

  To be responsible for undertaking a wide range of reception and administrative duties and the provision of general support to the multidisciplinary team. Duties can include but are not limited to, greeting and directing patients, patient registration, booking appointments, processing of information (electronic and hard copy) and assisting patients as required. To act as the central point of contact for patients, the distribution of information, messages and enquiries for the clinical team, liaising with multidisciplinary team members and external agencies such as secondary care and community service providers.

  Person Specification

  Qualifications

  Essential

  • Educated to GCSE level or equivalent
  • Experiance of working with the general public
  • Excellent communication skills
  • IT skills

  Desirable

  • Systmone experience

  Experience

  Desirable

  • Eperience of working within a GP practice

  Person Specification

  Qualifications

  Essential

  • Educated to GCSE level or equivalent
  • Experiance of working with the general public
  • Excellent communication skills
  • IT skills

  Desirable

  • Systmone experience

  Experience

  Desirable

  • Eperience of working within a GP practice

  Disclosure and Barring Service Check

  This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

  Employer details

  Employer name

  Crich Medical Practice

  Address

  Oakwell Drive

  Crich

  Matlock

  Derbyshire

  DE4 5PB

  
  

  Employer's website

  https://crichmedicalpractice.co.uk/ (Opens in a new tab)

  Employer details

  Employer name

  Crich Medical Practice

  Address

  Oakwell Drive

  Crich

  Matlock

  Derbyshire

  DE4 5PB

  
  

  Employer's website

  https://crichmedicalpractice.co.uk/ (Opens in a new tab)

• About the company

  National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.

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