• Job Description

  Req#: A5098-25-0000?language=en&page=129&sort=publicationDateDesc

  Job summary

  We are currently looking to recruit an enthusiastic, reliable and hardworking Receptionist to join our friendly and supportive practice team to assist with providing and maintaining high standards of patient care. We would prefer experience of working in a medical setting. The successful candidate will join a team of 2 GP partners, 2 Salaried GPs, Advance Nurse Practitioner, Practice Nurse, HCA and the wider general practice team, to provide a high quality and timely patient centered care to the local population of 9,000 patients. The part-time position offers immediate start, working 19 hours per week, Tuesday 08.00-18.30 (20.00 alternate weeks) & Wednesday 08.00 - 18.30.

  Main duties of the job

  To be responsible for undertaking a wide range of administrative and receptionist duties which include registering patients, booking appointments, ensuring all information is managed correctly, filed and followed up accordingly. To act as the focal point of contact and be responsible for the dissemination of information, messages and enquiries for the medical team, liaising with multidisciplinary team members, other health professionals and staff within the practice.

  About us

  St John's Medical Practice is committed to providing high-quality, patient-centred care in a warm and welcoming environment. Our dedicated team consists of experienced healthcare professionals, including doctors, nurses, and support staff, all working collaboratively to ensure the best outcomes for our patients.

  Details

  Date posted

  03 June 2025

  Pay scheme

  Other

  Salary

  Depending on experience

  Contract

  Permanent

  Working pattern

  Part-time

  Reference number

  A5098-25-0000

  Job locations

  39 St John's Hill

  Sevenoaks

  Kent

  TN13 3NT

  
  

  Job description

  Job responsibilities

  1. Greet all patients and visitors professionally, both in person and on the phone.
  2. Answer incoming calls, diverting them as needed and taking messages.
  3. Handle general enquiries
  4. Use judgment to manage walk-in patients needing urgent help
  5. Address administrative queries and liaise with clinicians as necessary.
  6. Manage appointments (make, cancel, rearrange).
  7. Encourage patients to register for online services.
  8. Assist clinicians as required and arrange interpreters
  9. Ensure patient information is current
  10. Manage requests for medical reports and receipt of fees.
  11. Open and prepare the reception area at the start of the day.
  12. Ensure printers are stocked with prescription paper daily.
  13. Prepare clinical rooms at the beginning and end of the day.
  14. Maintain a tidy workspace and waiting area.
  15. Collaborate as a team and ensure effective handovers at shift end

  Job description

  Job responsibilities

  1. Greet all patients and visitors professionally, both in person and on the phone.
  2. Answer incoming calls, diverting them as needed and taking messages.
  3. Handle general enquiries
  4. Use judgment to manage walk-in patients needing urgent help
  5. Address administrative queries and liaise with clinicians as necessary.
  6. Manage appointments (make, cancel, rearrange).
  7. Encourage patients to register for online services.
  8. Assist clinicians as required and arrange interpreters
  9. Ensure patient information is current
  10. Manage requests for medical reports and receipt of fees.
  11. Open and prepare the reception area at the start of the day.
  12. Ensure printers are stocked with prescription paper daily.
  13. Prepare clinical rooms at the beginning and end of the day.
  14. Maintain a tidy workspace and waiting area.
  15. Collaborate as a team and ensure effective handovers at shift end

  Person Specification

  Experience

  Desirable

  • At least 2 years experience as a medical receptionist

  Qualifications

  Essential

  • -GCSE grade A to C in English and Maths
  • -EMIS Competent.

  Person Specification

  Experience

  Desirable

  • At least 2 years experience as a medical receptionist

  Qualifications

  Essential

  • -GCSE grade A to C in English and Maths
  • -EMIS Competent.

  Disclosure and Barring Service Check

  This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

  Employer details

  Employer name

  St John's Medical Practice

  Address

  39 St John's Hill

  Sevenoaks

  Kent

  TN13 3NT

  
  

  Employer's website

  https://stjohnsmedicalpractice.co.uk/ (Opens in a new tab)

  Employer details

  Employer name

  St John's Medical Practice

  Address

  39 St John's Hill

  Sevenoaks

  Kent

  TN13 3NT

  
  

  Employer's website

  https://stjohnsmedicalpractice.co.uk/ (Opens in a new tab)

• About the company

  National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.

Notice