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Job Description
- Req#: A1025-24-0002?language=en&page=1378&sort=publicationDateDesc
- Good communication skills
- Good standard of education
- Experience working in a GP practice desirable but not essential
- Experience of Systm1 clinical system but training will be provided to the right candidate
- Administrative qualification
- Good communication skills
- Good standard of education
- Experience working in a GP practice desirable but not essential
- Experience of Systm1 clinical system but training will be provided to the right candidate
- Administrative qualification
Job summary
We are looking for an enthusiastic and friendly receptionist to join our administration team. This is a fixed term contract post for 52 weeks. The ideal candidate will have excellent interpersonal and communication skills, be empathetic, have an understanding of the importance of confidentiality and be IT literate. You will provide excellent customer service and be able to work with our practice MDT team. Post for 27 hours per week Working days will be as follows (1 hour unpaid lunch) :
Tuesday 8.00 A.M. - 18.00 P.M.
Wednesday 8.00 A.M. - 18.00 P.M.
Friday 8.00 A.M. - 18.00 P.M.
Training will be available to use our clinical system (Systm1)
GP receptionist experience desirable
Main duties of the job
GP receptionist experience is desirable but training will be provided to the right candidate. Answering incoming calls and dealing with queries/signposting. Scanning, processing repeat medications, registration of new patients and all administrative reception tasks. Excellent communication, team player with a good attendance record.
About us
Almond Road Surgery is a friendly GP practice with a list size of 7700 patients. We have been rated as Good by CQC in our 2022 inspection. We have a friendly administration team made up of 5 receptionists and 2 secretaries. The practice is focused on providing high quality care to our patients.
Date posted
17 June 2024
Pay scheme
Other
Salary
£11.44 an hour
Contract
Fixed term
Duration
52 weeks
Working pattern
Part-time
Reference number
A1025-24-0002
Job locations
Almond Road
St. Neots
Cambridgeshire
PE19 1DZ
Job descriptionJob description
Job responsibilities
Receiving patients and consulting with members of the practice team. Be able to cover all reception positions as necessary
Process appointment requests for all appointments from patients on the telephone and in person
Deal with home visit requests
Registration/deduction of patient records
Process repeat medications
Scanning clinical letters
Email and photocopy as requested
To have knowledge of all practice procedures
To work in accordance of written protocols
The ability to cover annual leave or sickness when required
Job responsibilities
Receiving patients and consulting with members of the practice team. Be able to cover all reception positions as necessary
Process appointment requests for all appointments from patients on the telephone and in person
Deal with home visit requests
Registration/deduction of patient records
Process repeat medications
Scanning clinical letters
Email and photocopy as requested
To have knowledge of all practice procedures
To work in accordance of written protocols
The ability to cover annual leave or sickness when required
Person SpecificationPerson Specification
Qualifications
Essential
Desirable
Qualifications
Essential
Desirable
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Almond Road Surgery
Address
Almond Road
St. Neots
Cambridgeshire
PE19 1DZ
Employer's website
Employer details
Employer name
Almond Road Surgery
Address
Almond Road
St. Neots
Cambridgeshire
PE19 1DZ
Employer's website
About the company
National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.
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