This job is now closed
Job Description
- Req#: A0376-25-0000?language=en&page=968&sort=publicationDateDesc
- Computer literate.
- experience of working in a GP practice.
- Computer literate.
- experience of working in a GP practice.
Job summary
Due to the retirement of our current staff member we are looking for a friendly, organised and reliable person to join our reception team. As a first point of contact you will be dealing with patients both in person and over the telephone.
The hours of work are Monday to Friday 8.30 - 1.30 (25 per week) with an option of some overtime to cover leave.
Main duties of the job
The successful candidate will be required to cover all aspects of reception work in a GP practice and involves daily face to face and telephone contact with patients, arranging of appointments and follow up of patient related tasks amongst other administrative responsibilities. Computer literacy is essential and full training will be given as appropriate.
About us
Cloughmore Medical Centre is a friendly practice with over 8000 patients. We are based in Splott in a purpose built surgery. We have 5 GP partners as well as being a training practice. Our employees are able to join the generous NHS pension scheme.
Date posted
04 April 2025
Pay scheme
Other
Salary
£12.21 an hour
Contract
Permanent
Working pattern
Part-time
Reference number
A0376-25-0000
Job locations
19 South Park Road
Cardiff
CF24 2LU
Job descriptionJob description
Job responsibilities
Ensure that all visitors and telephone callers to the practice are greeted professionally.
Ensure all telephone calls are managed appropriately
Manage the patients arriving at the reception desk for appointments, prescriptions and queries.
To ensure that repeat prescriptions are generated accurately and efficiently within the 48 hours specified by the practice (following prescription training).
Make appointments for patients over the telephone, give out test results and make the appropriate appointments.
Complete tasks sent to reception by the doctors via electronic task list.
Job responsibilities
Ensure that all visitors and telephone callers to the practice are greeted professionally.
Ensure all telephone calls are managed appropriately
Manage the patients arriving at the reception desk for appointments, prescriptions and queries.
To ensure that repeat prescriptions are generated accurately and efficiently within the 48 hours specified by the practice (following prescription training).
Make appointments for patients over the telephone, give out test results and make the appropriate appointments.
Complete tasks sent to reception by the doctors via electronic task list.
Person SpecificationPerson Specification
Qualifications
Essential
Desirable
Qualifications
Essential
Desirable
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Cloughmore Medical Centre
Address
19 South Park Road
Cardiff
CF24 2LU
Employer details
Employer name
Cloughmore Medical Centre
Address
19 South Park Road
Cardiff
CF24 2LU
About the company
National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.