• Job Description

  Req#: M0038-25-0748?language=en&page=341&sort=publicationDateDesc

  Job summary

  The Colte Partnership have an exciting new opportunity for a receptionist to join our team based in Tiptree Medical Centre, for a part-time basis for 20 - 24 hours a week.

  We are a friendly, busy and innovative practice in north-east Essex. The team comprise of two friendly, supportive partners and 2 salaried GPs. We have an excellent nursing team comprising 4 Advanced Nurse Practitioners (ANPs), 5 Practice Nurses, 2 HCAs, 2 Clinical Pharmacists and 1 Pharmacy Technician.

  You will also need to have flexibility to cover other shifts.

  We reserve the right to retract the advert if a suitable person is found before the end date.

  Main duties of the job

  • Booking appointments.
  • Greeting patients.
  • Answering queries from patients and outside agencies and/or signposting to appropriate members of staff.
  • Updating patient records.
  • Processing correspondence.
  • Liaising with patients using various types of communication methods.

  About us

  Tiptree Medical Centre are an award-winning, semi-rural practice of approximately 12,000 patients in Tiptree, North-East Essex. We have rail links direct to London and easy access to the east coast. We pride ourselves on being relaxed, with family-friendly and flexible working patterns.

  We are part of the Colte Partnership, the largest GP Partnership in North East Essex; comprised of 8 local GP practices across Colchester and Tendring. We care for approx. 80,000 patients. Our head office is in Feering.

  We pride ourselves on working to be at the forefront of primary care in our region.

  Each of our branches has its own character, and family friendly ethos, which is why our patients love coming to us (and tell us so in our regular patient surveys). However, being a large partnership means we can offer so much more than a local branch can by itself with specialist clinics, social prescribing and innovative support such as regular dementia cafes, armed forces support and even child first aid classes for parents.

  We strive to look after our employees as well, with generous annual leave, flexible and family friendly working, and support during difficult times such as free counselling.

  We also work as a collaborative Primary Care Networks (PCNs) which span across Colchester and Tendring:

  • Riverside Medical Centre and Ardleigh Surgery
  • Mersea Island Medical Practice, Tiptree Medical Centre and Rowhedge Medical Centre
  • Walton Medical Centre, Colne Medical Centre & Wivenhoe Medical Centre

  Details

  Date posted

  15 May 2025

  Pay scheme

  Other

  Salary

  Depending on experience

  Contract

  Permanent

  Working pattern

  Part-time

  Reference number

  28600

  Job locations

  Church Road

  Colchester

  Essex

  CO5 0HB

  
  

  Job description

  Job responsibilities

  If you would like to find out more information about this role, please do not hesitate to get in contact with us.

  Job description

  Job responsibilities

  If you would like to find out more information about this role, please do not hesitate to get in contact with us.

  Person Specification

  Experience

  Essential

  • Good standard of education including Maths and English.
  • Experience of working and providing customer services.
  • Ideally you will have reception experience, and it would be beneficial if you have experience working within primary care, however this is not essential.
  • Strong IT skills and be able to use computer-based systems.
  • Experience of SystmOne would be desirable, however full training will be given to a suitable candidate.
  • Excellent communication skills both written and orally.
  • Friendly and positive approach towards patients and other visitors either in person or over the telephone.

  Person Specification

  Experience

  Essential

  • Good standard of education including Maths and English.
  • Experience of working and providing customer services.
  • Ideally you will have reception experience, and it would be beneficial if you have experience working within primary care, however this is not essential.
  • Strong IT skills and be able to use computer-based systems.
  • Experience of SystmOne would be desirable, however full training will be given to a suitable candidate.
  • Excellent communication skills both written and orally.
  • Friendly and positive approach towards patients and other visitors either in person or over the telephone.

  Disclosure and Barring Service Check

  This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

  Employer details

  Employer name

  Primary Care Careers

  Address

  Church Road

  Colchester

  Essex

  CO5 0HB

  
  

  Employer's website

  https://www.eoeprimarycarecareers.nhs.uk/ (Opens in a new tab)

  Employer details

  Employer name

  Primary Care Careers

  Address

  Church Road

  Colchester

  Essex

  CO5 0HB

  
  

  Employer's website

  https://www.eoeprimarycarecareers.nhs.uk/ (Opens in a new tab)

• About the company

  National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.

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