• Job Description

  Req#: M0038-25-0842?language=en&page=1045&sort=publicationDateDesc

  Job summary

  We have an exciting opportunity for an enthusiastic and pro-active receptionist to join the team based at our Colne Medical Centre. The role is offered on a part-time basis for 16-25 hours a week.

  We reserve the right to retract the advert if a suitable person is found before the closing date.

  Main duties of the job

  • Booking appointments.
  • Greeting patients.
  • Answering queries from patients and outside agencies and/or signposting to appropriate members of staff.
  • Updating patient records.
  • Processing correspondence.
  • Liaising with patients using various different types of communication methods.

  About us

  Each of our branches has its own character, and family friendly ethos, which is why our patients love coming to us (and tell us so in our regular patient surveys). However, being a large partnership means we can offer so much more than a local branch can by itself with specialist clinics, social prescribing and innovative support such as regular dementia cafes, armed forces support and even child first aid classes for parents.

  We strive to look after our employees as well, with generous annual leave, flexible and family friendly working, and support during difficult times such as free counselling.

  We also work as a collaborative Primary Care Network (PCN) which spans across Colchester and Tendring:

  • Riverside Medical Centre and Ardleigh Surgery
  • Mersea Island Medical Practice, Tiptree Medical Centre and Rowhedge Medical Centre
  • Walton Medical Centre, Colne Medical Centre and Wivenhoe Medical Centre

  Details

  Date posted

  04 June 2025

  Pay scheme

  Other

  Salary

  £12.21 to £13 a year

  Contract

  Permanent

  Working pattern

  Part-time

  Reference number

  28667

  Job locations

  Station Road

  Colchester

  Essex

  CO7 0DT

  
  

  Job description

  Job responsibilities

  If you would like to find out more information about this role, please do not hesitate to get in contact with us.

  Job description

  Job responsibilities

  If you would like to find out more information about this role, please do not hesitate to get in contact with us.

  Person Specification

  Experience

  Essential

  • Excellent communication skills.
  • Experience of working and providing customer services.
  • Flexibility to cover other shifts.
  • Good standard of education including Maths and English.
  • Friendly and positive approach towards patients and other visitors either in person or over the telephone.
  • Strong IT skills.

  Desirable

  • Ideally you will have experience working within primary care, however this is not essential.
  • Experience of EMIS would be desirable, however full training will be given to a suitable candidate.
  • Experience of a busy reception/public environment desirable.
  • Experience of working in a general practice will be an advantage but training will be given to a suitable candidate.

  Person Specification

  Experience

  Essential

  • Excellent communication skills.
  • Experience of working and providing customer services.
  • Flexibility to cover other shifts.
  • Good standard of education including Maths and English.
  • Friendly and positive approach towards patients and other visitors either in person or over the telephone.
  • Strong IT skills.

  Desirable

  • Ideally you will have experience working within primary care, however this is not essential.
  • Experience of EMIS would be desirable, however full training will be given to a suitable candidate.
  • Experience of a busy reception/public environment desirable.
  • Experience of working in a general practice will be an advantage but training will be given to a suitable candidate.

  Disclosure and Barring Service Check

  This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

  Employer details

  Employer name

  Primary Care Careers

  Address

  Station Road

  Colchester

  Essex

  CO7 0DT

  
  

  Employer's website

  https://www.eoeprimarycarecareers.nhs.uk/ (Opens in a new tab)

  Employer details

  Employer name

  Primary Care Careers

  Address

  Station Road

  Colchester

  Essex

  CO7 0DT

  
  

  Employer's website

  https://www.eoeprimarycarecareers.nhs.uk/ (Opens in a new tab)

• About the company

  National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.

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