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Job Description
- Req#: A3853-25-0001?language=en&page=743&sort=publicationDateDesc
- GCSE grade A to C in Maths and English
- Communication and ICT skills.
- Polite telephone manner.
- Ability to work as a team or autonomously.
- Ability to follow policy and procedures.
- Experience of working in a Health Care Setting.
- Experience of working with the general public.
- Having an understanding of confidentiality.
- Flexibility.
- Experience of working in General Practice/NHS.
- GCSE grade A to C in Maths and English
- Communication and ICT skills.
- Polite telephone manner.
- Ability to work as a team or autonomously.
- Ability to follow policy and procedures.
- Experience of working in a Health Care Setting.
- Experience of working with the general public.
- Having an understanding of confidentiality.
- Flexibility.
- Experience of working in General Practice/NHS.
Job summary
The receptionists role we are advertising is varied and interesting. Working with an established and supportive teams over 2 sites. (The New Surgery & Barnburgh Surgery) You will be central to the soon to be developed Total Triage System. The position is 20 hours over a shift pattern of 3 days. Flexibility may be required for colleagues leave and staff absence. We are looking for someone who has a desire to learn, can work under pressure and has excellent organisational skills. Furthermore the applicant should have experience in customer service or customer facing roles with excellent telephone etiquette. Experience of working in General Practice and the NHS is an advantage.
Main duties of the job
You will be central to the soon to be developed Total Triage System. Telephone calls and dealing with patients will form a large part of the role, with care navigation and associated administrative tasks.
About us
The New Surgery & Barnburgh Surgery are to merge into one practice joining approximately 10,000 patients. We have a well established Primary Health Care Team of General Practitioners, Advanced Nurse Practitioners, First Contact Practitioners, including Pharmacists, Practices Nurses, Nurse Associate and Health Care Assistant.
Our Clerical team consists of our Practice Manager, Deputy Manager, Office Managers, Lead Receptionist, Care Navigators, Secretaries, Prescription Clerks.
Details
Date posted
08 May 2025
Pay scheme
Other
Salary
Depending on experience
Contract
Permanent
Working pattern
Part-time
Reference number
A3853-25-0001
Job locations
New Surgery
Adwick Road
Mexborough
South Yorkshire
S64 0DB
Barnburgh Surgery
Fox Lane
Barnburgh
Doncaster
South Yorkshire
DN5 7ET
Job descriptionJob description
Job responsibilities
The GP Receptionist is responsible for the efficient administration of all related processes in order to support the work of the practice, for example, incoming and outgoing telephone calls, making patient appointments, results reporting, patient services, prescriptions, clinical mail processing and use of practice EMIS IT system. The successful candidate will have a major impact in promoting a positive image of the Practice to patients and other visitors.
Job responsibilities
The GP Receptionist is responsible for the efficient administration of all related processes in order to support the work of the practice, for example, incoming and outgoing telephone calls, making patient appointments, results reporting, patient services, prescriptions, clinical mail processing and use of practice EMIS IT system. The successful candidate will have a major impact in promoting a positive image of the Practice to patients and other visitors.
Person SpecificationPerson Specification
Qualifications
Essential
Desirable
Experience
Essential
Desirable
Qualifications
Essential
Desirable
Experience
Essential
Desirable
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
The New Surgery
Address
New Surgery
Adwick Road
Mexborough
South Yorkshire
S64 0DB
Employer's website
Employer details
Employer name
The New Surgery
Address
New Surgery
Adwick Road
Mexborough
South Yorkshire
S64 0DB
Employer's website
About the company
National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.
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