• Job Description

  Req#: M0038-25-0919?language=en&page=983&sort=publicationDateDesc

  Job summary

  We have an exciting opportunity for an enthusiastic and pro-active receptionist/administrator to join the team based in Walton Medical Centre. This position is offered on a part-time basis for 22.5 hours per week, but there is the scope to discuss the possibility of adapting the hours to suit for the right individual.

  Main duties of the job

  • Booking appointments.
  • Greeting patients.
  • Answering queries from patients and outside agencies and/or signposting to appropriate members of staff.
  • Updating patient records.
  • Processing correspondence.
  • Liaising with patients using various different types of communication methods.

  You will need to have flexibility to cover other shifts.

  About us

  The Colte Partnership is very much At The Heart of Primary Care, being the largest GP Partnership in north east Essex, comprised of 8 local GP practices across Colchester and Tendring. We care for approx. 80,000 patients. Our head office is in Feering.

  We pride ourselves on working to be at the forefront of Primary Care in our region and have many exciting ventures on the horizon.

  Each of our branches has its own character, and family friendly ethos, which is why our patients love coming to us (and tell us so in our regular patient surveys). However, being a large partnership means we can offer so much more than a local branch can by itself with specialist clinics, social prescribing and innovative support such as regular dementia cafes, armed forces support and even child first aid classes for parents.

  We strive to look after our employees as well, with generous annual leave, flexible and family friendly working, and support during difficult times such as free counselling.

  We also work as a collaborative Primary Care Networks (PCNs) which span across Colchester and Tendring.

  Details

  Date posted

  19 June 2025

  Pay scheme

  Other

  Salary

  Depending on experience

  Contract

  Permanent

  Working pattern

  Part-time

  Reference number

  28722

  Job locations

  Vicarage Lane

  Walton on the Naze

  Essex

  CO14 8PA

  
  

  Job description

  Job responsibilities

  If you would like to find out more information about this role, please do not hesitate to get in contact with us.

  Job description

  Job responsibilities

  If you would like to find out more information about this role, please do not hesitate to get in contact with us.

  Person Specification

  Experience

  Essential

  • A good standard of education including Maths and English.
  • Experience of working and providing customer services, ideally reception experience.
  • Experience working within primary care beneficial, however this is not essential.
  • Strong IT skills and be able to use computer based systems. Experience of SystmOne desirable, however full training will be given to a suitable candidate.
  • Excellent communication skills both written and orally, and have good social skills.
  • Friendly and positive approach towards patients and other visitors either in person or over the telephone.

  Person Specification

  Experience

  Essential

  • A good standard of education including Maths and English.
  • Experience of working and providing customer services, ideally reception experience.
  • Experience working within primary care beneficial, however this is not essential.
  • Strong IT skills and be able to use computer based systems. Experience of SystmOne desirable, however full training will be given to a suitable candidate.
  • Excellent communication skills both written and orally, and have good social skills.
  • Friendly and positive approach towards patients and other visitors either in person or over the telephone.

  Disclosure and Barring Service Check

  This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

  Employer details

  Employer name

  Primary Care Careers

  Address

  Vicarage Lane

  Walton on the Naze

  Essex

  CO14 8PA

  
  

  Employer's website

  https://www.eoeprimarycarecareers.nhs.uk/ (Opens in a new tab)

  Employer details

  Employer name

  Primary Care Careers

  Address

  Vicarage Lane

  Walton on the Naze

  Essex

  CO14 8PA

  
  

  Employer's website

  https://www.eoeprimarycarecareers.nhs.uk/ (Opens in a new tab)

• About the company

  National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.

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