• Job Description

  Req#: 1364
  Position Type:
  Office & Administrative Support/ Receptionist
  
  
  Date Posted:
  8/1/2024
  
  
  Location:
  Discovery Center
  
  
  Closing Date:
  08/30/2024
  
  
  Minimum of 1-3 years of related experience
  Bilingual (Spanish/English) preferred
  Expertise (includes one or more of the following):
  1. Professional approach to their work that includes very strong customer service skills.
  Professional approach to their work that includes very strong customer service skills.
  Experience providing a high level of customer service
  Excellent organizational skills
  Ability to use technology to gain information and communicate with others
  Original certificates of clearance from the State Police, Child Abuse Registry, and PDE FBI
  Position holder must have friendly and helpful personality and project welcoming attitude to project visitors.
  Serve as a receptionist and greet all persons entering the 2 West Lafayette Street facility.
  Notify appropriate personnel when people arrive for appointments/meetings.
  Direct visitors to appropriate meeting rooms.
  Answer and screen incoming telephone calls and route call to appropriate person. Monitor main voicemail to ensure callers requests are responded to in a timely manner.
  In collaboration with security personnel, maintain a pleasant, safe and orderly atmosphere in the lobby area. Ensure that sufficient number of brochures, handouts, etc. are available in reception area.
  Maintain an up-to-date listing of telephone extension numbers.
  Accept mail, sign for packages and then advise Support Services Facilitator and/or Warehouse Facilitator that mail and/or packages have arrived.
  Notify Facilities Technician of emergency situations. Contact ambulance, police and/or fire departments as necessary.
  Respond to requests for general information such as a list of IU Board members, a list of Superintendents.
  Assist Support Services staff with bulk mailings, collating, envelope stuffing, as time permits.
  Project a positive image of the IU and its programs and services.
  Serve as a back-up to other staff members and help them with tasks when deadlines require.
  Perform other related duties as assigned by the Director/Assistant Director of Facilities and Operations.
  Health and wellness benefits, including medical, dental, prescription, vision, and life insurance.
  Tuition reimbursement.
  Eligibility for federal student loan forgiveness.
  Participation in PSERS (Public School Employees’ Retirement System).
  Paid time off benefits.
  A vacancy exists for a Receptionist/Greeter for the Montgomery County Intermediate Unit in the Office of Facilities & Operations. The Receptionist/Greeter greets visitors and directs them to the appropriate office/personnel; receives telephone calls and directs them to the appropriate personnel. This position is located at the MCIU's Discovery Center located at 375 Morris Rd. Lansdale, PA.
  
  Qualifications
  1. Minimum of 1-3 years of related experience
  2. Bilingual (Spanish/English) preferred
  3. Expertise (includes one or more of the following):
     1. Professional approach to their work that includes very strong customer service skills.
  4. Experience providing a high level of customer service
  5. Excellent organizational skills
  6. Ability to use technology to gain information and communicate with others
  7. Original certificates of clearance from the State Police, Child Abuse Registry, and PDE FBI
  
  Essential Duties
  1. Position holder must have friendly and helpful personality and project welcoming attitude to project visitors.
  2. Serve as a receptionist and greet all persons entering the 2 West Lafayette Street facility.
  3. Notify appropriate personnel when people arrive for appointments/meetings.
  4. Direct visitors to appropriate meeting rooms.
  5. Answer and screen incoming telephone calls and route call to appropriate person. Monitor main voicemail to ensure callers requests are responded to in a timely manner.
  6. In collaboration with security personnel, maintain a pleasant, safe and orderly atmosphere in the lobby area. Ensure that sufficient number of brochures, handouts, etc. are available in reception area.
  7. Maintain an up-to-date listing of telephone extension numbers.
  8. Accept mail, sign for packages and then advise Support Services Facilitator and/or Warehouse Facilitator that mail and/or packages have arrived.
  9. Notify Facilities Technician of emergency situations. Contact ambulance, police and/or fire departments as necessary.
  10. Respond to requests for general information such as a list of IU Board members, a list of Superintendents.
  11. Assist Support Services staff with bulk mailings, collating, envelope stuffing, as time permits.
  12. Project a positive image of the IU and its programs and services.
  13. Serve as a back-up to other staff members and help them with tasks when deadlines require.
  14. Perform other related duties as assigned by the Director/Assistant Director of Facilities and Operations.
  
  Location:
  The Montgomery County Intermediate Unit's Discovery Center is located at 375 Morris Rd. Lansdale, PA.
  
  Work Schedule:
  Monday - Friday, 7 hours/day, 12 months (260-262 days/year); this position may include evening hours and the schedule may be adjusted due to evening events
  
  Salary:
  $22.53/hour - $26.50/hour
  
  About Us:
  The Montgomery County Intermediate Unit, a regional educational service agency, provides dynamic, visionary leadership and effective, efficient services for constituent school districts, schools and students.
  
  Why Should You Apply?
  The MCIU offers a competitive salary and comprehensive benefits package to those who qualify. This may include:
  • Health and wellness benefits, including medical, dental, prescription, vision, and life insurance.
  • Tuition reimbursement.
  • Eligibility for federal student loan forgiveness.
  • Participation in PSERS (Public School Employees’ Retirement System).
  • Paid time off benefits.
  
  How to Apply:
  Applications can be submitted online at www.mciu.org/jobs (Job ID: 1364). Please contact the Human Resources Office at jobs@mciu.org or 610-755-9307 if you have any questions or need assistance.
  
  The Montgomery County Intermediate Unit is an equal opportunity employer and does not discriminate in hiring on the basis of race, color, religious creed, national origin, sex, age, or disability.
  
  Key Words:
  Reception
  Security
  Facilities
  Administrative Support
  Education
  Special Education
  School District
  Montgomery County
  
  

• About the company

  The Montgomery County Intermediate Unit strives to be the first choice of school districts and schools when seeking educational resources and services. The MCIU offers more than 200 instructional and administrative programs and services to Montgomery ...

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