• Job Description

  Req#: A0657-25-0001?language=en&page=926&sort=publicationDateDesc

  Job summary

  Ramsbury & Wanborough Surgery seek a caring, committed individual to join our Reception/Administration Team. On a part time basis, we have two part time roles available. Please see essential information in attached document for exact working hours.

  Ideally, applicants should be able to demonstrate reception/admin experience and have excellent customer service.

  Main duties of the job

  As a Receptionist, you will be required to work across both sites (Ramsbury and Wanborough) working within a Team providing an excellent reception service to our patient population.

  KEY RESPONSIBILITIES

  Provide high quality front desk reception service to the Practice patients

  Share in the general administrative duties associated with operating the Practice and its patient services

  Answering the telephone to deal with enquiries, make appointments, transfer calls to appropriate team members etc

  Taking and recording requests for home visits by Doctors and/or Nurses

  Signposting patients to the most appropriate healthcare service

  Opening and closing the surgery premises

  Handling of prepared prescriptions to patients

  Collection of prescription charges/checking exemption statements

  Taking part in team meetings and training

  Offer support and work together with the whole Practice Team

  About us

  Ramsbury & Wanborough Surgery is a rural GP Surgery based a 10-15 minute drive from Swindon and 15-20 minutes from Newbury.

  We are currently rated 'Outstanding' by CQC.

  We are a friendly, supportive practice offering an excellent NHS primary care service to our patient population. We are able to offer all employed staff 5.6 weeks annual leave plus bank holidays, birthday leave, NHS pension and free on site parking.

  Details

  Date posted

  19 June 2025

  Pay scheme

  Other

  Salary

  £12.97 an hour Plus NHS Pension, free on site parking

  Contract

  Permanent

  Working pattern

  Part-time

  Reference number

  A0657-25-0001

  Job locations

  Whittonditch Road

  Ramsbury

  Marlborough

  Wiltshire

  SN8 2QT

  
  

  Doctors Surgery

  Ham Road

  Wanborough

  Swindon

  SN4 0DF

  
  

  Job description

  Job responsibilities

  You will be working as a member of the Practice Reception Team to provide a high quality front line interface between the Practice and its patients. You will be required to provide efficient and accurate administrative work in support of the Practice business. Duties will be at our main Surgery in Ramsbury and our Branch Surgery in Wanborough. Please see full job description in attached document.

  Job description

  Job responsibilities

  You will be working as a member of the Practice Reception Team to provide a high quality front line interface between the Practice and its patients. You will be required to provide efficient and accurate administrative work in support of the Practice business. Duties will be at our main Surgery in Ramsbury and our Branch Surgery in Wanborough. Please see full job description in attached document.

  Person Specification

  Qualifications

  Essential

  • Must have excellent interpersonal, telephone and organisational skills.
  • Must be able to demonstrate a good level of computer literacy.
  • Pleasant, friendly and approachable manner.
  • Good communicator.
  • Presentable
  • Loyal
  • Maintain Confidentiality
  • Ability to work under pressure and having a flexible approach to work to meet deadlines where necessary.

  Desirable

  • Previous experience in this role.
  • Knowledge of the SystmOne TPP Clinical Computer System.
  • Competent in Microsoft Office applications.
  • A background in clinical terminology would be beneficial.

  Person Specification

  Qualifications

  Essential

  • Must have excellent interpersonal, telephone and organisational skills.
  • Must be able to demonstrate a good level of computer literacy.
  • Pleasant, friendly and approachable manner.
  • Good communicator.
  • Presentable
  • Loyal
  • Maintain Confidentiality
  • Ability to work under pressure and having a flexible approach to work to meet deadlines where necessary.

  Desirable

  • Previous experience in this role.
  • Knowledge of the SystmOne TPP Clinical Computer System.
  • Competent in Microsoft Office applications.
  • A background in clinical terminology would be beneficial.

  Disclosure and Barring Service Check

  This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

  Employer details

  Employer name

  Ramsbury & Wanborough Surgery

  Address

  Whittonditch Road

  Ramsbury

  Marlborough

  Wiltshire

  SN8 2QT

  
  

  Employer's website

  https://www.ramsburyandwanboroughsurgery.nhs.uk (Opens in a new tab)

  Employer details

  Employer name

  Ramsbury & Wanborough Surgery

  Address

  Whittonditch Road

  Ramsbury

  Marlborough

  Wiltshire

  SN8 2QT

  
  

  Employer's website

  https://www.ramsburyandwanboroughsurgery.nhs.uk (Opens in a new tab)

• About the company

  National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.

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